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Robert Half Logo Robert Half · Office Administration

Front Desk Coordinator

United States, Newark · Job Posted June 15, 2026
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Job Description

We are looking for a Front Desk Coordinator to support daily office operations for an education-focused environment in Newark, New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for students and visitors while keeping front desk activities organized and responsive. The role combines reception support, student-facing assistance, and administrative coordination to help ensure efficient service across the office.

Job Responsibility

  • Welcome students, staff, and guests at the front desk and provide attentive in-person assistance throughout the day
  • Guide students through intake and registration steps related to disability support services, ensuring information is handled accurately and promptly
  • Prepare and distribute accommodation documentation to students and relevant parties in accordance with office procedures
  • Record inquiries, forms, and supporting materials in the organizational database, including assigning cases to appropriate coordinators and maintaining accurate tracking details
  • Answer and route inbound calls using a multi-line phone system, responding to questions or directing callers to the appropriate contact
  • Work closely with internal departments such as Human Resources, IT, facilities, and campus teams to support communication and day-to-day office needs
  • Manage incoming and outgoing mail, ensuring timely collection, sorting, and delivery
  • Provide general administrative and front desk support as needed to maintain smooth office operations

Requirements

  • Prior experience in a front desk, receptionist, concierge, or customer-facing administrative role
  • Ability to manage a multi-line phone system and handle inbound calls with professionalism and efficiency
  • Strong interpersonal skills with the ability to assist students, visitors, and staff in a courteous and helpful manner
  • Comfortable entering and updating records in a database with a high level of accuracy and attention to detail
  • Capable of organizing multiple tasks in a busy office setting while maintaining a dependable and service-oriented approach
  • Clear written and verbal communication skills for coordinating with students and internal departments
  • Experience handling administrative tasks such as mail distribution, document processing, and general office support is preferred

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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