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We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Saint Paul, Minnesota. This Contract to Hire position offers the opportunity to support essential front desk operations while ensuring a welcoming environment for visitors and callers. The ideal candidate will be detail-oriented, capable of managing multiple tasks, and committed to maintaining high standards of professionalism.
Job Responsibility:
Manage the reception area by answering incoming calls, routing them appropriately, and providing clear communication regarding reverification requests
Welcome and assist visitors following established security protocols and procedures
Handle reverification letters that require payment, including preparing checks, obtaining necessary signatures, and submitting them to the appropriate entities
Process outgoing mail by folding, stuffing envelopes, affixing postage, and preparing items for postal pickup
Sort, deliver, and scan incoming mail, ensuring reverification requests are accurately logged into the audit software
Maintain office supplies inventory, monitoring stock levels and replenishing as needed
Ensure compliance with company policies and procedures at all times
Assist team members with additional tasks as needed to support overall business operations
Requirements:
Experience in receptionist duties, including managing multi-line phone systems
Strong skills in concierge services and customer assistance
Proficiency in handling inbound and outbound calls in a high-volume environment
Excellent data entry skills with attention to accuracy
Familiarity with Microsoft Excel and electronic document management
Knowledge of insurance verifications and related processes
Ability to maintain organization and professionalism in a fast-paced setting
What we offer:
medical, vision, dental, and life and disability insurance