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We are looking for an experienced Front Desk Coordinator to support a detail-oriented non-profit office in Baltimore, Maryland. This Long-term Contract opportunity begins with an initial three-month assignment and is expected to continue based on business needs. The person in this role will serve as the first point of contact for visitors and staff while providing dependable administrative support in an onsite environment.
Job Responsibility
Welcome guests, members, retirees, and service providers with a courteous approach that creates a positive first impression
Manage meeting schedules and coordinate calendars through Microsoft Outlook to keep daily office activity organized
Support office operations by handling clerical tasks, preparing documents, and assisting team members with administrative needs
Enter and maintain accurate records in internal systems and databases, ensuring information stays current and reliable
Draft and format letters, reports, and other materials using Microsoft Word and Excel
Sort incoming mail, accept deliveries, and distribute items to the appropriate recipients in a timely manner
Keep the reception and front office areas neat, orderly, and ready for visitors throughout the day
Handle sensitive information with sound judgment while maintaining confidentiality
Provide additional assistance with special assignments and general office projects as needed
Requirements
At least 1 year of experience in a reception, front desk, administrative, or office support role
Working knowledge of Microsoft Office 365, including Outlook, Word, and Excel
Experience with data entry and maintaining information in databases or similar recordkeeping systems
Strong verbal and written communication skills with a detail-oriented and service-oriented approach
Ability to manage a multi-line phone system and respond to inbound calls efficiently
Excellent organizational skills, attention to detail, and the ability to handle multiple priorities independently
Proven reliability, punctuality, and discretion when working with confidential materials