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Front Desk Coordinator

United States, Raleigh · Job Posted June 15, 2026
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Job Description

We are looking for an experienced and service-focused Front Desk Coordinator to support a busy front desk environment in Raleigh, North Carolina. This is a Contract position with the potential to convert to a longer-term opportunity, ideal for someone who enjoys creating a welcoming workplace experience for visitors, employees, and clients. The right candidate brings strong hospitality instincts, clear communication skills, and confidence using Microsoft Office in a customer-facing setting.

Job Responsibility

  • Greet guests, employees, and callers with professionalism while providing prompt assistance for arrivals, departures, and general workplace questions
  • Create a positive front desk experience by identifying visitor needs quickly and guiding them through office orientation and onsite navigation
  • Maintain an active presence throughout the workplace by conducting walkthroughs during slower reception periods to support guests and address service needs
  • Share helpful recommendations on nearby dining, lodging, transportation, and local attractions to enhance the visitor experience
  • Partner with clients, vendors, and internal support teams to anticipate requests, resolve issues, and deliver thoughtful service solutions
  • Coordinate reception-related tasks such as meeting support, mail handling, badge-related assistance, and other day-to-day concierge services as needed
  • Stay informed on building services and workplace resources so visitors and employees receive accurate guidance at every interaction
  • Support onboarding-related administrative activities and required screening steps, including coordination tied to concurrent screening processes when applicable

Requirements

  • 1-2 years of experience in hospitality, concierge support, reception, or another customer-facing service role
  • Strong verbal and written communication skills with the ability to interact effectively with guests, clients, and internal teams
  • Working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
  • Demonstrated ability to stay organized, manage competing priorities, and respond quickly in a fast-paced onsite environment
  • Comfortable handling front desk responsibilities with a dependable and service-oriented approach
  • Ability to use sound judgment, research information efficiently, and provide helpful solutions to customer requests
  • English language proficiency and the interpersonal skills needed to build positive relationships across a workplace that values attention to detail

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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