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Front Desk Coordinator

United States, Pasadena · Job Posted April 19, 2026
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Job Description

We are looking for a dedicated and Spanish speaking Front Desk Coordinator to join our team in Pasadena, Texas. In this Contract to permanent position, you will play a key part in ensuring smooth front desk operations and providing exceptional service to patients and visitors. If you thrive in a fast-paced environment and have strong organizational and communication skills, we encourage you to apply.

Job Responsibility

  • Greet patients and visitors warmly, creating a welcoming atmosphere at the front desk
  • Manage a multi-line phone system efficiently, answering inbound calls and directing them to the appropriate departments
  • Coordinate daily schedules and ensure all appointments are handled promptly and accurately
  • Assist patients with check-in and check-out processes, verifying necessary documentation
  • Handle concierge services, providing information and assistance as needed to enhance the patient experience
  • Stay available until the last patient has been attended to at the end of each workday
  • Maintain the reception area in a clean and organized manner
  • Collaborate with team members to address and resolve any scheduling or operational challenges
  • Ensure timely communication and follow-ups for patient inquiries and concerns
  • Perform administrative tasks such as data entry, filing, and record-keeping to support office operations

Requirements

  • Minimum of 2 years of experience in a front desk or receptionist role
  • Proficiency in handling multi-line phone systems and directing calls accurately
  • Strong bilingual communication skills to assist a diverse patient base. (Spanish)
  • Excellent organizational abilities and attention to detail
  • Ability to manage multiple tasks and prioritize effectively in a busy environment
  • Friendly and detail-oriented demeanor, with a focus on customer service
  • Familiarity with basic administrative tasks, including data entry and record management
  • Willingness to work flexible hours and stay until the last patient has been attended to

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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