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We are looking for a Front Desk Coordinator to join our team in Denver, Colorado on a contract basis. In this role, you will serve as the first point of contact, ensuring smooth operations at the front desk and providing exceptional service to guests and staff. This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively.
Job Responsibility:
Greet visitors and employees with a welcoming and attentive attitude
Manage incoming calls using a multi-line phone system, directing them to the appropriate departments or personnel
Provide concierge services to guests, offering assistance and information as needed
Coordinate the switchboard operations for phone lines ranging from 1 to 10
Handle inbound calls efficiently, ensuring prompt and accurate responses
Maintain the front desk area, ensuring it is clean, organized, and presentable at all times
Assist with scheduling and administrative tasks to support office operations
Communicate effectively with team members and other departments to ensure smooth workflow
Monitor visitor logs and follow security protocols as required
Address inquiries and resolve issues promptly to maintain a positive front desk experience
Requirements:
Previous experience in receptionist or front desk roles is required
Proficiency in managing multi-line phone systems and switchboard operations
Strong organizational skills and attention to detail
Excellent communication and interpersonal abilities
Ability to handle inbound calls and provide accurate information
Detail-oriented approach with a focus on customer service
Familiarity with concierge services or guest assistance
Capability to multitask and prioritize tasks effectively