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We are looking for an experienced and dependable Front Desk Coordinator to support daily office operations for an office located on the far-Northwest side of Tucson, Arizona. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming experience for visitors while keeping administrative tasks organized and on schedule. The role offers hands-on training with the current front desk team member and provides strong potential for long-term growth in a permanent, Monday through Friday position.
Job Responsibility
Welcome guests and staff with professionalism, ensuring the front office remains organized, approachable, and efficient throughout the day
Manage a multi-line phone system by directing incoming calls accurately, taking clear messages, and responding to routine inquiries with excellent customer service
Coordinate front desk activities such as visitor check-in, general office communication, and day-to-day support for administrative needs
Prepare, enter, and maintain records with a high level of accuracy while supporting data entry and document organization tasks
Handle email correspondence promptly and professionally, routing requests to the appropriate team members when needed
Use Microsoft Office 365 tools to create documents, update information, and assist with routine reporting or scheduling needs
Provide concierge-style assistance by helping visitors, employees, and callers find the information or support they need
Learn front office procedures through training with the current receptionist and apply those processes consistently to ensure smooth operations
Requirements
Previous experience in a front desk, receptionist, or administrative support position
Strong customer service skills with the ability to communicate clearly and effectively in person, by phone, and through email
Comfort managing a multi-line phone or switchboard environment with a high level of accuracy and efficiency
Proficiency with Microsoft Office 365, including common office applications used for communication and recordkeeping
Accurate data entry skills and strong attention to detail when handling information and documentation
Excellent organizational abilities with the capacity to balance multiple priorities in a fast-paced setting
Reliable attendance and availability to work a Monday through Friday schedule
A detail-oriented, team-oriented approach and interest in a contract opportunity with potential for long-term advancement