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Welcome guests and employees in a detail-oriented manner, manage the reception area, and ensure a positive first impression for everyone entering the office
Operate a multi-line phone system, direct incoming calls efficiently, and relay messages accurately to the appropriate contacts
Coordinate front-desk coverage and assist with concierge-style support, including answering questions and helping visitors navigate the office
Perform data entry tasks with accuracy and maintain organized digital and physical filing systems for easy document retrieval
Support administrative activities such as scheduling, preparing routine correspondence, and assisting with general office coordination
Use Microsoft Outlook to manage calendars, email communication, and meeting logistics for the team as needed
Prepare and update spreadsheets, documents, and reports using Microsoft Excel and Microsoft Word
Monitor office flow throughout the day and communicate effectively with internal departments to address front-office needs promptly
Requirements:
Previous experience in a front desk, reception, or administrative support role
Ability to manage a multi-line phone system while maintaining a courteous and attentive demeanor
Strong customer service and interpersonal skills with the ability to interact confidently with visitors and staff
Proficiency in Microsoft Word, Excel, and Outlook for day-to-day office tasks
Accurate data entry skills and a high level of attention to detail
Strong organizational skills with the ability to maintain orderly files and prioritize multiple tasks
Reliable communication skills and the ability to work effectively in a fast-paced office environment
What we offer:
medical, vision, dental, life and disability insurance, 401(k) plan