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We are looking for a Front Desk Coordinator to support daily front office operations for a non-profit organization in Flushing, New York. This Long-term Contract position is ideal for someone who creates a welcoming experience for visitors while keeping calls, inquiries, and reception activities organized. The person in this role will serve as a key point of contact at the front desk and help ensure smooth communication across the office.
Job Responsibility
Welcome guests, staff, and community visitors in a courteous and attentive manner while maintaining an orderly reception area
Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and take accurate messages when needed
Provide front desk and concierge-style support by assisting visitors with basic information, directions, and general service needs
Coordinate daily reception activities, including monitoring foot traffic and responding promptly to walk-in questions or requests
Maintain clear communication with internal teams to ensure visitors and callers are connected to the right department or staff member
Support administrative front office tasks such as logging inquiries, updating basic records, and helping with routine office coordination
Handle inbound phone communications with discretion and care, ensuring each interaction reflects the organization’s service standards
Requirements
Prior experience in a front desk, receptionist, or customer-facing administrative role
Demonstrated ability to operate a multi-line or switchboard phone system effectively
Strong verbal communication skills with a detail-oriented and welcoming demeanor
Ability to manage several incoming calls and in-person interactions at the same time
Comfortable providing visitor assistance and concierge-style support in a busy environment
Organized work style with attention to detail and accuracy when recording messages or inquiries
Dependable, punctual, and able to maintain a detail-oriented approach in a non-profit office setting