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Are you a compassionate and detail-oriented detail oriented seeking a meaningful role in a reputable law firm specializing in elder law and estate planning? We invite you to join our team as a Front Desk Coordinator, where empathy, confidentiality, and precision are valued every day. Position Overview: This role combines receptionist duties with administrative support, requiring exceptional customer service, the ability to manage a multi-line phone system, and strong organizational skills. The ideal candidate will excel at handling sensitive information, setting up and maintaining electronic files, and supporting the seamless workflow of the office.
Job Responsibility:
Greet and assist clients and visitors with warmth, professionalism, and empathy
Manage multi-line phone system
promptly direct calls and relay messages as needed
Set up and maintain electronic and physical files, ensuring accuracy and confidentiality
Perform data entry and workflow management to support legal operations—minimal correspondence production required
Maintain a clean front desk/reception area and monitor incoming/outgoing mail
Collaborate effectively with attorneys and staff
respond to routine inquiries
Uphold the highest standards of client confidentiality at all times
Requirements:
Previous experience in a receptionist, administrative, or front desk role (legal or healthcare preferred, but not required)
Proficiency in Microsoft Office (Word & Excel) and comfort learning new software tools
Strong attention to detail and organizational skills
Exceptional interpersonal skills—compassionate, patient, and empathetic
Ability to work independently and as part of a collaborative team
Minimum of 2 years of experience in receptionist or administrative roles
Proficiency in using Office applications, including Word and Excel
Strong organizational and multitasking skills, with attention to detail
Ability to handle a multi-line phone system and manage inbound calls effectively
Excellent interpersonal and communication skills, with a customer-focused approach
Experience with electronic file management systems
Demonstrated commitment to confidentiality and professionalism
Basic office skills to support daily operations
What we offer:
medical, vision, dental, and life and disability insurance