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We are looking for a Front Desk Coordinator to join a mission-driven non-profit organization in Costa Mesa, California on a contract basis with the potential for a permanent position. This position serves as a central point of support for daily office activity, visitor and phone communication, and a wide range of administrative and coordination tasks. The role also contributes to accurate record maintenance, donation and membership processing, and event support while partnering closely with internal teams to help advance the organization’s programs and community impact.
Job Responsibility
Oversee daily front desk activity by greeting visitors, directing inquiries, and managing incoming calls with professionalism and efficiency
Handle incoming and outgoing mail, including donations and general correspondence, while ensuring materials are sorted, logged, and routed accurately
Monitor inventory for office supplies and coordinate equipment service, facility requests, and vendor follow-up to keep the workplace running smoothly
Organize meetings by coordinating calendars, preparing agendas, reserving conference space, and documenting key discussion points when needed
Enter, update, and maintain donor, member, scholarship, and event records in Raiser’s Edge and related systems with a high level of accuracy
Review and process membership applications, charitable contributions, and related communications, including select acknowledgment materials
Provide administrative and operational assistance for programs and events, including tracking auction items, coordinating awards or materials, and supporting event logistics
Maintain spreadsheets and reports related to campaigns, appeals, raffles, and other office or development activities
Work collaboratively with staff across departments, provide backup support where needed, and assist with additional assignments that support organizational priorities
Requirements
Experience in front desk, reception, or administrative support within a detail-oriented office environment
Ability to manage a multi-line phone system, handle inbound calls, and respond to visitors and stakeholders in a courteous manner
Proficiency with Microsoft Office, including Excel, and confidence working with databases or donor management systems such as Raiser’s Edge
Strong organizational skills with the ability to balance multiple priorities, maintain accurate records, and meet deadlines
Clear written and verbal communication skills, along with sound judgment when handling sensitive or confidential information
Ability to support meetings, donor or membership-related administration, and occasional event activities, including some evening or weekend participation as needed
What we offer
medical, vision, dental, and life and disability insurance