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We are looking for a Front Desk Coordinator to join our team in Boston, Massachusetts. In this contract role, you will play a pivotal part in creating a welcoming and detail-oriented environment for clients and visitors. If you excel at managing multiple tasks and enjoy delivering exceptional customer service, we invite you to apply.
Job Responsibility:
Greet and assist visitors, ensuring a positive first impression
Manage inbound calls using a multi-line phone system, directing inquiries appropriately
Provide concierge-level services to address client needs and enhance their experience
Maintain the reception area organized and presentable at all times
Coordinate communication between departments and relay messages promptly
Handle administrative tasks such as scheduling, data entry, and record-keeping
Monitor and manage incoming correspondence, including emails and mail
Assist in resolving client concerns or questions with efficiency and attention to detail
Requirements:
Previous experience in receptionist or front desk roles is required
Proficiency in handling multi-line phone systems and directing calls effectively
Strong organizational skills with the ability to manage multiple tasks simultaneously
Excellent verbal and written communication skills
Detail-oriented demeanor and ability to provide outstanding customer service
Familiarity with basic administrative tools, such as email and scheduling software
Ability to maintain confidentiality and handle sensitive information
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