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We are looking for a Front Desk Coordinator to serve as the first point of contact for a corporate office in Wisconsin. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, staying organized, and keeping daily office activities running efficiently. The person in this role will support visitors and employees alike while helping maintain a detail-focused and well-presented front office experience.
Job Responsibility
Welcome guests and team members at the front desk, guiding visitors through sign-in procedures and ensuring a positive first impression
Manage incoming phone calls and route inquiries through a multi-line phone system to the appropriate departments with accuracy and courtesy
Prepare onboarding packets and company-branded materials to support a smooth and organized new employee experience
Monitor and replenish office, reception, and kitchen supplies to keep shared spaces functional and well stocked
Maintain neat, orderly common areas such as the lobby and kitchen to promote a detail-focused workplace atmosphere
Accept, sort, and unpack incoming deliveries while coordinating distribution to the correct recipients
Provide day-to-day administrative assistance that supports office operations and helps internal teams stay organized
Respond to general questions through customer service tools and connect employees or visitors with the right internal resources
Handle unsolicited visitors and inquiries with tact while upholding front desk security and workplace standards
Offer occasional assistance with marketing-related projects and other administrative tasks as business needs arise
Requirements
At least 1 year of experience in a receptionist, front desk, concierge, or office coordination role
Demonstrated ability to manage inbound calls using a multi-line or switchboard phone system
Strong interpersonal and customer service skills with a detail-oriented and approachable demeanor
Solid organizational skills and the ability to balance multiple priorities in a busy office setting
Clear written and verbal communication skills for interacting with visitors, employees, and internal departments
Comfort using tablets, office software, and customer service platforms to complete daily tasks efficiently
Ability to work collaboratively with cross-functional office teams while maintaining attention to detail