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We are looking for a Front Desk Coordinator to join our team in Houston, Texas. This Contract to permanent position is ideal for someone who excels in providing exceptional customer service, managing schedules, and handling multi-line phone systems with ease. The role requires a proactive and organized individual with strong communication skills.
Job Responsibility:
Serve as the first point of contact for visitors and clients, ensuring a welcoming and detail-oriented environment
Manage a multi-line phone system, answering incoming calls and directing them to the appropriate person or department
Coordinate schedules and appointments, ensuring smooth daily operations
Handle vendor relations by maintaining effective communication and resolving any logistical concerns
Provide concierge services, addressing inquiries and assisting with various administrative tasks
Prepare and process paperwork accurately and in a timely manner
Maintain a clean and organized reception area, reflecting the company's commitment to high standards
Collaborate with internal teams to address scheduling needs and operational challenges
Requirements:
Proven experience in receptionist or front desk roles with a focus on customer service
Proficiency in handling multi-line phone systems and switchboard operations
Strong organizational skills with the ability to coordinate schedules effectively
Excellent communication skills, both verbal and written
Ability to manage vendor relationships and address logistical issues
Familiarity with processing paperwork and performing administrative duties
Detail-oriented with the ability to multitask in a fast-paced environment
Proficient in using office equipment and software relevant to front desk operations
What we offer:
medical, vision, dental, and life and disability insurance