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We are looking for a dedicated Front Desk Coordinator to join our team in Raleigh, North Carolina. This contract position is an excellent opportunity for someone who thrives in customer-facing roles and enjoys delivering exceptional administrative support. The ideal candidate will possess strong organizational skills and a friendly demeanor to ensure smooth daily operations.
Job Responsibility:
Manage incoming calls via a multi-line phone system, providing prompt and courteous assistance
Serve as the first point of contact, welcoming visitors and addressing their needs with attention to detail in concierge services
Maintain accurate records through efficient data entry and file organization
Collaborate with team members to ensure seamless administrative support across departments
Utilize Microsoft Office tools, such as Excel, Word, and Outlook, to complete daily tasks efficiently
Handle scheduling and appointment coordination to meet organizational needs
Ensure the front desk area remains tidy and organized for a positive visitor experience
Respond to inquiries and resolve minor issues with excellent customer service skills
Assist with various office tasks, including mail distribution and supply inventory management
Uphold confidentiality and a commitment to detail in all interactions
Requirements:
Proven experience in administrative assistance or front desk roles
Proficiency in using Microsoft Excel, Word, and Outlook
Strong interpersonal skills and the ability to communicate effectively
Familiarity with managing a multi-line phone system
Demonstrated ability to perform data entry with accuracy and attention to detail
Exceptional customer service skills with a warm and approachable personality
Ability to organize files and maintain office supplies efficiently
Nice to have:
Previous experience in concierge services or related roles is a plus
What we offer:
medical, vision, dental, and life and disability insurance