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We are looking for a Front Desk Coordinator to support daily front office operations for a role in Owings Mills, Maryland. This role is ideal for someone who creates a welcoming first impression, manages a busy reception area with professionalism, and keeps communication flowing smoothly throughout the day. The position focuses on guest interaction, phone coverage, and administrative support in a fast-paced property and facilities management environment.
Job Responsibility:
Welcome visitors, tenants, and vendors in a courteous manner and direct them to the appropriate contact or department
Operate a multi-line phone system, answer incoming calls promptly, and route messages accurately to internal team members
Maintain the front desk area so it remains organized, presentable, and ready to receive guests throughout the day
Provide concierge-style assistance by responding to general inquiries and helping visitors navigate the office or property environment
Coordinate routine administrative tasks such as receiving deliveries, distributing mail, and supporting basic office logistics
Monitor visitor flow and follow site procedures for check-ins, notifications, and front office security practices
Support team operations by handling clerical duties that help keep daily business activities running efficiently
Requirements:
Prior experience in a receptionist, front desk, or customer-facing administrative role
Ability to manage a switchboard or multi-line phone system with accuracy and professionalism
Strong verbal communication skills and a consistently strong customer service approach
Comfortable handling a high volume of inbound calls while greeting visitors and managing competing priorities
Proficiency with basic office software and standard administrative procedures
Dependable attendance and the ability to work onsite during regular weekday business hours
Experience in property management, facilities, or an office environment with strong attention to detail is preferred