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Robert Half client is looking for a detail-oriented Front Desk Coordinator to join their team on a contract basis in Walnut Creek, California. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and efficient experience. The ideal candidate will have excellent organizational and communication skills, along with a strong ability to manage multiple tasks simultaneously.
Job Responsibility:
Greet and assist visitors and clients, providing a friendly and attentive first impression
Manage incoming calls using a multi-line phone system, directing them to the appropriate departments or individuals
Perform administrative tasks such as filing, data entry, and maintaining organized records
Assist with assembling and mailing client tax returns
Provide concierge services, including scheduling appointments and addressing client inquiries
Ensure the reception area remains tidy and presentable at all times
Coordinate with internal teams to support office operations and ensure smooth communication
Handle email correspondence and calendar management using Microsoft Outlook
Utilize Microsoft Excel and Word for document creation, data tracking, and reporting
Deliver exceptional customer service by addressing client needs promptly and efficiently
Assist with additional administrative projects as needed to support the team
Requirements:
Minimum of 2 years of experience in an administrative or front desk role
Proficiency in managing multi-line phone systems and switchboard operations
Strong skills in Microsoft Office Suite, including Excel, Word, and Outlook
Excellent interpersonal and communication skills, with a customer-service mindset
Ability to perform accurate data entry and maintain organized records
Experience in providing concierge services or handling client inquiries
Detail-oriented with the ability to multitask and prioritize effectively
Nice to have:
Familiarity with the industry is a plus but not required
What we offer:
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan