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Front Desk Coordinator - Site Security

United States, Salt Lake City 20.33 - 29.51 USD / Hour · Job Posted January 13, 2026
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Job Description

The Front Desk Coordinator serves as the face of WGU’s campus, managing visitor check-in, badge issuance, wayfinding, and supporting essential security operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced setting while upholding safety and compliance standards.

Job Responsibility

  • Greet and assist all visitors, vendors, and employees
  • Manage front desk operations, including visitor screening, badge issuance, and access control
  • Support security processes such as incident reporting, lost-and-found management, and emergency response
  • Coordinate with facilities, security, and building management teams regarding access and safety needs
  • Maintain confidentiality, data protection standards, and accurate visitor logs

Requirements

  • High school diploma or equivalent
  • 3+ years of front desk, receptionist, hospitality, or customer service experience
  • Experience with Microsoft Office programs (Word, Outlook, Excel)
  • Strong communication skills
  • Attention to detail
  • Ability to multitask

Nice to have

  • Experience with ServiceNow or similar ticketing platforms
  • Familiarity with customer service best practices and emergency procedures
  • Experience with electronic badge access systems, and visitor management software
  • Experience in building management systems or corporate security environments
  • Additional administrative or security training

What we offer

  • Bonuses
  • Medical, dental, vision, telehealth and mental healthcare
  • Health savings account and flexible spending account
  • Basic and voluntary life insurance
  • Disability coverage
  • Accident, critical illness and hospital indemnity supplemental coverages
  • Legal and identity theft coverage
  • Retirement savings plan
  • Wellbeing program
  • Discounted WGU tuition
  • Flexible paid time off for rest and relaxation with no need for accrual
  • Flexible paid sick time with no need for accrual
  • 11 paid holidays
  • Other paid leaves, including up to 12 weeks of parental leave

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