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Front Desk Coordinator / Executive Assistant

United States, Santa Monica Employment contract · Job Posted May 27, 2026
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Job Description

We are looking for an experienced and dependable Front Desk Coordinator / Executive Assistant to support a fast-paced dermatology practice in California. This opportunity is ideal for someone who enjoys creating a positive patient experience while keeping daily front office operations organized and efficient. In this role, you will balance reception responsibilities with schedule coordination and administrative support for the physician. The position calls for strong communication, sound judgment, and the ability to manage shifting priorities with professionalism.

Job Responsibility

  • Welcome patients, guests, and callers courteously while creating an organized and reassuring front office experience
  • Maintain and update patient information in electronic medical record systems with a high degree of accuracy and confidentiality
  • Receive payments, collect co-pays, and follow established office procedures to complete front-desk financial transactions correctly
  • Keep the reception area neat, presentable, and supplied so the office remains ready for daily patient flow
  • Oversee the physician’s calendar by arranging appointments, coordinating meetings, and helping ensure time is allocated effectively
  • Work closely with office leadership to resolve scheduling issues and reduce conflicts across the daily agenda
  • Arrange business travel for the physician, including airfare, lodging, ground transportation, and detailed itineraries
  • Respond quickly to appointment changes, travel updates, and other time-sensitive administrative needs as they arise

Requirements

  • High school diploma or equivalent required
  • additional training in medical administration or a related field is preferred
  • Previous experience in a front desk, receptionist, or healthcare office role, ideally within a medical or dermatology setting
  • Comfortable using multi-line phone systems and handling a steady volume of inbound calls professionally
  • Working knowledge of electronic medical records platforms such as Epic or Cerner, along with standard scheduling tools
  • Strong interpersonal and communication skills with the ability to interact effectively with patients, providers, staff, and vendors
  • Excellent organizational skills, close attention to detail, and the ability to manage several tasks at once
  • Proficiency with Microsoft Office applications including Word, Excel, and Outlook
  • familiarity with Workday is a plus
  • Experience coordinating travel logistics and familiarity with dermatology terminology are considered advantageous

Nice to have

  • familiarity with Workday
  • Experience coordinating travel logistics
  • familiarity with dermatology terminology

What we offer

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K Retirement
  • Sick Time Off
  • Tuition Reimbursement

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