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Front Desk Coordinator – Medical Facility

United States, Fallbrook · Job Posted May 26, 2026
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Job Description

A busy medical facility in Fallbrook is seeking a Front Desk Coordinator to support patient scheduling, front office operations, and daily administrative functions. This role is ideal for someone who enjoys working with patients, maintaining organized workflows, and providing excellent customer service in a healthcare environment. The ideal candidate is professional, dependable, and able to manage a fast-paced front office while maintaining a positive patient experience.

Job Responsibility

  • Greet patients and manage front desk check-in/check-out processes
  • Schedule appointments and maintain provider calendars
  • Answer incoming calls and assist with patient inquiries
  • Verify patient information and maintain accurate records
  • Assist with insurance verification and administrative paperwork
  • Coordinate communication between patients and clinical staff
  • Maintain organized front office documentation and filing systems
  • Support administrative reporting and daily office operations

Requirements

  • 1–3 years of medical front office or healthcare administrative experience preferred
  • Strong customer service and communication skills
  • Ability to multitask and stay organized in a fast-paced setting
  • Familiarity with EMR/EHR systems preferred
  • Proficiency in Microsoft Office and scheduling software required
  • Professional demeanor and attention to detail

Nice to have

  • 1–3 years of medical front office or healthcare administrative experience preferred
  • Familiarity with EMR/EHR systems preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan

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