This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The primary responsibility of the Front Desk Clerk is to check guests in or out and collect payments. Projects the high standards of the Bavarian Inn Lodge by performing all functions relating to registration and checking out of all hotel guests, as well as creating, changing, and canceling reservations in an accurate, courteous, and efficient manner.
Job Responsibility:
Check guests in or out and collect payments
Perform all functions relating to registration and checking out of all hotel guests
Create, change, and cancel reservations
In charge of activities relating to the early Front Desk Clerk shift
Take a role in training all new Front Desk personnel
Find solutions to problems that occur during Front Desk & Reservation operations
Sell and present persuasively
Maintain and offer upselling
Provide the highest level of guest service
Perform other duties as directed by the Front Desk Manager and the Front Desk Supervisors
Requirements:
Must be 18 years old
High School diploma or equivalent
Excellent communication skills, both verbal and written
Background in dealing with the public, diplomacy, and tactfulness
Pleasing personality and appearance
Ability to get along with people in a variety of situations
Ability to organize work, good judgment, honesty, and dependability
Proficient in computer programs necessary in an office environment