Front Desk Clerk Job at SeeWriteHear (Scottsdale)

Job Description

SeeWriteHear is currently seeking an individual with a supervisory level of attention to detail to join our team as a Front Desk Clerk. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and ensuring a smooth and professional experience for all visitors and guests. To excel in this role, you must possess excellent organizational skills and have a keen eye for detail to ensure accuracy and efficiency in administrative tasks. Strong communication and interpersonal skills are essential for greeting and assisting visitors, as well as coordinating with internal teams. You should also be proficient in using office equipment such as copiers, scanners, and phone systems.

Job Responsibility

Office Reception: Greet and welcome visitors and guests in a friendly and professional manner. Direct them to the appropriate person or department and provide them with any necessary information
Start of Day Procedures: Ensure the office is prepared for the day, including turning on lights, unlocking doors, and setting up the reception area. Prepare any necessary materials for meetings or events
End of Day Procedures: Secure the office at the end of the day by locking doors, turning off lights, and ensuring all equipment is shut down properly. Collect any necessary paperwork or materials for the next day
Visitor Management: Register and check-in visitors using our visitor management system. Issue visitor badges and ensure compliance with security procedures
Daily Mail Delivery and Pickup: Receive and distribute incoming mail and packages. Prepare outgoing mail and packages for pickup by postal services
Office/Facility Supply Management: Monitor and maintain office and facility supplies, including ordering and restocking as needed. Keep supply areas organized and ensure proper inventory management
Administrative Records Supply Room: Manage and organize administrative records and supplies. Ensure confidentiality and accuracy of records
Cleaning/Bathroom Supplies: Monitor and replenish cleaning and bathroom supplies as needed. Coordinate with cleaning staff for regular cleaning and maintenance
Kitchen Supplies: Monitor and replenish kitchen supplies, including coffee, tea, and snacks. Keep the kitchen area clean and organized
Drinking Water Supply: Ensure an adequate supply of drinking water is available for employees and guests. Coordinate water delivery as needed
General Property Management: Assist with general property management tasks, such as monitoring the parking lot, coordinating with maintenance staff for repairs, and ensuring the patio area is clean and well-maintained
Performs clerical duties including typing, filing, and completion of simple forms. Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment
Answers phones, directs calls to appropriate individuals, and prepares messages
Copies, sorts, and files records related to office activities, business transactions, and other matters
Prepares letters, memos, forms, and reports according to written or verbal instructions
Sorts incoming mail and delivers to appropriate department or individual
processes outgoing mail
Maintains filing systems either manually or electronically
Manages calendars and schedules appointments
Performs other related duties as assigned

Requirements

Professional and friendly demeanor
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to handle confidential information with discretion
Proficient with Microsoft Office Suite or related software
High school diploma or equivalent required
Clerical experience preferred

What we offer

medical, dental, vision, and basic life insurance benefit options
vacation, sick time, and paid holidays

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Front Desk Clerk

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