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We are looking for an organized and personable individual to join our team as a Front Desk Benefits Administrator in Portage, Michigan. This role is ideal for someone who thrives in a dynamic office environment, enjoys supporting administrative tasks, and provides excellent customer service. If you have strong communication skills and a detail-oriented mindset, we encourage you to apply.
Job Responsibility:
Greet visitors and clients in a meticulous and friendly manner, ensuring a welcoming environment
Manage incoming calls through a multi-line phone system, directing inquiries to the appropriate department
Maintain accurate scheduling and coordination of meetings and appointments using calendar management tools
Support administrative tasks, including filing, data entry, and document organization
Assist with employee benefits administration processes, ensuring timely and accurate updates
Handle incoming correspondence and distribute it to relevant team members efficiently
Monitor office supplies and coordinate replenishment as needed
Provide part-time receptionist support, ensuring smooth daily operations
Uphold confidentiality standards while handling sensitive information
Collaborate with team members to streamline office procedures and improve workflow
Requirements:
Previous experience in administrative assistance or a receptionist role
Proficiency with multi-line phone systems and ability to manage high call volumes
Strong organizational skills and experience in calendar management
Ability to work part-time hours with a consistent schedule
Excellent interpersonal and communication skills
Attention to detail and accuracy in handling administrative tasks
Familiarity with employee benefits processes is a plus
Proficient in using office software, including word processing and scheduling tools