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Front Desk Associate

United States, Westerville · Job Posted May 29, 2026
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Job Description

We are looking for an experienced Front Desk Associate to support daily office operations in Westerville, Ohio. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing administrative details, and keeping workplace activities organized. The person in this role will serve as a key point of contact for visitors, employees, vendors, and service providers while handling front desk coordination with discretion.

Job Responsibility

  • Welcome guests, employees, and external partners while maintaining an organized and attentive front desk presence
  • Manage incoming calls, route inquiries to the appropriate contacts, and respond to general administrative requests in a timely manner
  • Coordinate visitor check-in procedures, meeting arrangements, and onsite support for leadership and executive guests
  • Oversee mail, packages, deliveries, and catering logistics to ensure smooth day-to-day office operations
  • Maintain office documentation, scheduling records, and reports using tools such as Microsoft Outlook and Microsoft Excel
  • Partner with vendors and facility service providers to address work orders, restocking needs, and workplace support requests
  • Assist with onboarding logistics by preparing materials, coordinating schedules, and supporting new employee arrival processes
  • Help organize meetings and workplace visits by arranging rooms, tracking details, and confirming operational readiness

Requirements

  • Previous experience in a front desk, receptionist, administrative, or office coordination role
  • Strong customer service skills with the ability to communicate professionally with visitors, staff, and senior leadership
  • Proficiency with Microsoft Outlook and Microsoft Excel for scheduling, tracking, and basic reporting tasks
  • Ability to handle confidential information with discretion and sound judgment
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced office setting
  • Experience coordinating vendors, deliveries, facility requests, or related workplace operations
  • Clear written and verbal communication skills with a dependable and service-oriented approach
  • Must be legally authorized to work in the United States

What we offer

  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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