Front Desk Associate Job at AvantStay (Austin)

Front Desk Associate

AvantStay

Location:
United States , Austin

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

18.00 USD / Hour

Save Job

Apply Position

Job Description:

The Front Desk Associate is the face of AvantStay and our boots on the ground at our market office location. This is one of the most versatile roles at the company and perfect for anyone who loves being on the go and finds fulfillment in serving our guests. The Front Desk Associate’s primary responsibility will be facilitating in person guest check-ins. In addition they will be responsible for managing all aspects of the office from handling deliveries, organizing supplies, documenting par levels of linens/supplies in storage, and at times providing support to the local teams and vendors with market operations. The ideal Front Desk Associate is detail oriented and thrives on problem-solving issues. This person will primarily work onsite at the office to ensure guest check ins are flawless, while at times performing inspections or team support during not peak arrival days.

Job Responsibility:

Conduct live check-ins for our arriving guests. You are often the first impression and face of the company
Receive, organize and stock deliveries of housekeeping and operational supplies
Lift, move, unpack and do the more “unglamorous” sides of organization of the office and storeroom
Guide guests through the AvantStay experience, ensuring they have an amazing first impression
Stay in constant communication with the field team with updates on guest’s arrivals and requests
Utilize our technology to release check in instructions and close out “Live Check-In” cases in Salesforce
Assist with inventory duties such as preparing items for the field team, receiving deliveries, and tracking linen/consumables use
Maintain and organize gathering spaces including office, and surrounding area

Requirements:

Guest First attitude towards hospitality including an insatiable need to create great experiences
Broad range of technology experience including different property management systems
Excellent communication skills - ability to communicate with a broad range of stakeholders
Comfort working in a startup environment with empowerment to make decisions that enhance the guest experience
A positive attitude, self-starter mentality, and the ability to work effectively both in a team environment as well as independently
Desire to become deeply knowledgeable about a varied group of subjects pertaining to short term rentals and housekeeping
Strong analytical, strategic, and collaborative skills
Comfortable working in a very fast-paced environment
A perfectionist, attentive to all the details
Focused, hard-working and willing to do what it takes for us to reach the next stage
Capable of quickly learning new software systems
Must be based in the Austin area and willing to work some weekends and some evenings full time

Nice to have:

Experience in real estate, hospitality and/or tech is a plus
Ability to understand and convey both business issues and technical concepts

What we offer:

Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Additional Information:

Job Posted:
February 03, 2026

Employment Type:

Fulltime

Work Type:

On-site work

AvantStay - All Job Offers

Job Link Share: