CrawlJobs Logo

Front Desk Associate

capitalvacations.com Logo

Capital Vacations

Location Icon

Location:
United States , Duck

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

18.00 - 19.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Opportunity for career advancement in a fast-paced, growth-oriented organization! We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Specialist. As a Hospitality Specialist, you will play a vital role in ensuring exceptional customer service experience for our guests. You will be responsible for providing a warm and welcoming environment, addressing guest needs, and ensuring their satisfaction throughout their stay.

Job Responsibility:

  • Greeting guests
  • Answering phones
  • Managing reservations
  • Providing excellent customer service
  • Responsible for the efficient and courteous operations of the front desk
  • Checking guests in/out
  • Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests
  • Check online travel agents for rental inbound
  • Run reports and correct errors before guest check-in
  • Prepare night audit daily
  • Respond to any online reviews
  • Answers and transfers call from the switchboard using proper telephone etiquette
  • Answer guest questions about local restaurants and attractions
  • Make courtesy calls and follow-up calls to all guest’s issues
  • Send confirmation letters to owners/guests as needed
  • Make rental calls to notify owners whether their villa has been rented or not
  • Coordinate with all other departments to ensure a smooth response to guest’s requests
  • Process all incoming revenue from all departments daily
  • Open and close the credit card machines and cashier audit reports
  • Balance out cash drawer, process advance deposits when making reservations, and collect money and post transactions from other departments
  • Daily post office and banking runs
  • Perform any other inventory management changes as directed by the supervisor or manager
  • Prepare check-in packets for the upcoming week, order office supplies as needed
  • Enter maintenance and service requests in SPI promptly
  • Block RCI points for unpaid accounts
  • Manage RCI banking, membership changes, and cancellations
  • All other duties as assigned

Requirements:

  • High School Diploma/GED preferred
  • Prior experience in a hospitality or customer service role preferred
  • Computer skills
  • Attention to detail
  • Excellent customer service skills
  • Ability to work under pressure
  • Strong communication skills
  • Organized
  • Friendly demeanor
What we offer:
  • Competitive Salary
  • Paid Time Off and Paid Holidays
  • Career Growth
  • Medical/Dental with employer contribution
  • Voluntary Life Insurance, Disability, and Aflac Insurance
  • Company-paid life insurance and long-term disability
  • 401 (k) retirement plan
  • Travel Perks to Resort Locations
  • Company Perks Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Discounted Resort Stays
  • Life Insurance
  • Long-Term Disability
  • Professional Development
  • Competitive Compensation
  • Rapid Growth
  • Corporate Discounts
  • Exclusive Member Deals

Additional Information:

Job Posted:
January 04, 2026

Work Type:
On-site work
Icon
Capital Vacations - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Front Desk Associate

Front Desk Associate

This job is a part-time to full-time evening position and must be available even...
Location
Location
United States , Brookhaven
Salary
Salary:
15.00 USD / Hour
capitalcityclub.org Logo
Capital City Club
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 18 years of age
  • Great customer service skills
  • Proficient in Microsoft Office software (specifically Excel, Word, Publisher, and Outlook)
  • Ability to work weekend and holiday shifts
  • CRP/AED certification
  • Excellent interpersonal, communication, and organizational skills
  • Show strong interest and comfortability in the fitness and health field
  • Excellent multi-tasker
  • Detail orientated with cleaning and organization
Job Responsibility
Job Responsibility
  • Wear a tennis staff issued uniform apparel piece that has the club logo, and your name tag
  • Maintain a clean, organized, and safe working environment
  • Conduct cleaning duties such as swiffering/vacumming shop floor and dusting of retail merchandise fixtures
  • Acknowledge members and guests respectfully and promptly when they enter and depart the Tennis Shop
  • Receive incoming phone calls, book reservations, answer questions and relay messages
  • Communicate effectively and enthusiastically with great member and guest service
  • Responsible for the sales transactions of all apparel and merchandise in the Tennis Shop
  • Assist the Tennis Operations Manager with merchandising tasks and monthly shop inventory
  • Perform other duties as required and prescribed by the Tennis Operations Manager and the Director of Racquet Sports
What we offer
What we offer
  • Free parking
  • Holiday/vacation pay
  • Free meals
  • Opportunities for career development and supportive workplace
Read More
Arrow Right

Admin / Front Sales Desk Associate

We are seeking a customer-focused, self-starting problem-solver to be the welcom...
Location
Location
United States , Westfield; Noblesville
Salary
Salary:
18.00 - 22.00 USD / Hour
poolwerx.com Logo
Poolwerx
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 1+ years experience in customer service, retail, or scheduling roles
  • Tech-comfortable and able to quickly learn digital tools and systems
  • Strong organization, communication, and multitasking skills
  • Must be able to lift up to 25 lbs and stand for extended periods
  • Willing to work weekends and increased hours during peak season
Job Responsibility
Job Responsibility
  • Greet walk-in customers and build rapport with a friendly, solutions-oriented approach
  • Answer phone calls, schedule service appointments using Skimmer, and manage dispatch needs
  • Handle POS transactions in Lightspeed, including sales, returns, and product lookups
  • Maintain a clean, organized, and fully stocked storefront
  • Provide support for water testing and guide customers through product recommendations (training provided)
  • Proactively troubleshoot scheduling conflicts, customer concerns, or order issues
  • Communicate with service technicians to coordinate job timing and customer expectations
  • Perform light administrative duties: filing, confirming appointments, ordering supplies, updating records
What we offer
What we offer
  • Competitive salary
  • Opportunity for advancement
  • Paid training and ongoing development
  • Product and service discounts
  • Supportive team environment with opportunity for growth
  • PTO
  • Medical
  • Flexible Hours
  • No Late Night Trading
  • Competitive Pay
  • Fulltime
Read More
Arrow Right

Campground Front Desk Supervisor

Trains, motivates, and leads Front Office associates in all responsibilities of ...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
sixflags.com Logo
Six Flags New England
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work nights, weekends and holidays if necessary
  • Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily
Job Responsibility
Job Responsibility
  • Assists in the coordination and placement of front-line staff
  • oversees operation of front-line front office staff and ensures excellent guest service is provided while maintaining productivity
  • assists in coordination and placement of front desk, reservations, and concierge associates
  • Monitors guest service through routine audits and takes appropriate action when necessary
  • ensures guest check-in is maintained in a friendly and timely manner
  • assists in coordination and execution of cottage and RV space availability
  • Takes appropriate action to answer guest questions and resolves complaints
  • gives verbal direction and assistance to guests and ensures quality guest service is given
  • displays a positive attitude about the resort and division to all associates
  • Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality
Read More
Arrow Right

Guest Experience Manager

The Guest Experience Manager is responsible for the entire guest experience from...
Location
Location
United States , Leesburg
Salary
Salary:
18.00 - 19.00 USD / Hour
woodhousespas.com Logo
The Woodhouse Day Spa - Buffalo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • All front desk operation and management including check in/outs of guests and working desk shifts when needed
  • Performs walk through of the entire spa daily to ensure cleanliness, organization, and consistency
  • Assist staff in dealing with any difficult and demanding guests to ensure guest satisfaction
  • Assist and oversee the opening and closing the spa
  • Responsible for Front Desk staff scheduling
  • Ensure the Front Desk reviews the Service Providers schedules for potential challenges and assists Service Providers with service preparations and clean-up when necessary
  • Update Front Desk schedules daily to ensure proper staffing based on business demands
  • Educates Front Desk and Guests on spa services and retail products
  • Coaches and evaluates Front Desk spa staff
  • Ensures Front Desk takes inventory of retail products
Job Responsibility
Job Responsibility
  • Responsible for the entire guest experience from booking of the appointment through completion of service, and with follow up on guest feedback
  • Responsible for conforming to The Woodhouse standards set forth in the Team member Handbook and Operations Manual
  • Will strive each day to exceed our guest’s expectations
What we offer
What we offer
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Paid CE and/or Licensure
  • Sign-On Bonus
  • Flexible Scheduling
  • Recognition Program
  • Team Building
  • Fulltime
Read More
Arrow Right

Guest Services Associate

Guest Services Associate position at Sheraton Xian Hotel processing guest check-...
Location
Location
China , Xi'an
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
Job Responsibility
Job Responsibility
  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
  • Secure payment
  • activate/reissue room keys
  • Ensure rates match market codes, document exceptions
  • Verify/adjust billing for guests
  • Communicate to appropriate staff when guests are waiting for an available room
  • Advise guest of messages
  • Clear departures in computer system
  • Coordinate with Housekeeping to track room status and guest concerns
  • File guest paperwork or documentation
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Global community
  • Engaging experiences and thoughtful service
  • Fulltime
Read More
Arrow Right

Hotel Guest Services Manager OEM

As a key member of the property leadership team, the Guest Services Manager is r...
Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in a hotel as a front desk representative (or equivalent)
  • Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
  • The ability to work weekends, holidays, and evenings
  • The ability to ensure that hotel policies and brand standards are followed
  • Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds
  • Ability to ensure that hotel policies, procedures and brand standards are followed
  • Maintain a high level of professionalism, trust and responsibility
  • Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation
  • Must excel in high-pressure, fast-paced environments
  • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests
Job Responsibility
Job Responsibility
  • Assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor
  • Act as a main point of contact for guests, ensuring their needs are met efficiently and courteously
  • Anticipate guest needs and provide personalized service to enhance their experience
  • Supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports
  • Responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage
  • Train all front desk staff as it relates to brand and company standards to maximize service culture
  • Assist with sales and champion the Daily Sell Strategy
  • Assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay
  • Responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company
  • Inspect and ensure that safety and security standards are being maintained
What we offer
What we offer
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development
  • Fulltime
Read More
Arrow Right

Hotel Guest Services Manager OEM

As a key member of the property leadership team, the Guest Services Manager is r...
Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in a hotel as a front desk representative (or equivalent)
  • Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
  • The ability to work weekends, holidays, and evenings
  • The ability to ensure that hotel policies and brand standards are followed
  • Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds
  • Ability to ensure that hotel policies, procedures and brand standards are followed
  • Maintain a high level of professionalism, trust and responsibility
  • Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation
  • Must excel in high-pressure, fast-paced environments
  • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests
Job Responsibility
Job Responsibility
  • Assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor
  • Act as a main point of contact for guests, ensuring their needs are met efficiently and courteously
  • Anticipate guest needs and provide personalized service to enhance their experience
  • Supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports
  • Responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage
  • Train all front desk staff as it relates to brand and company standards to maximize service culture
  • Assist with sales and champion the Daily Sell Strategy
  • Assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay
  • Responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company
  • Inspect and ensure that safety and security standards are being maintained
What we offer
What we offer
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development
  • Fulltime
Read More
Arrow Right

Hotel Guest Services Manager OEM

As a key member of the property leadership team, the Guest Services Manager is r...
Location
Location
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in a hotel as a front desk representative (or equivalent)
  • Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired)
  • The ability to work weekends, holidays, and evenings
  • The ability to ensure that hotel policies and brand standards are followed
  • Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds
  • Ability to ensure that hotel policies, procedures and brand standards are followed
  • Maintain a high level of professionalism, trust and responsibility
  • Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation
  • Must excel in high-pressure, fast-paced environments
  • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests
Job Responsibility
Job Responsibility
  • Assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor
  • Act as a main point of contact for guests, ensuring their needs are met efficiently and courteously
  • Anticipate guest needs and provide personalized service to enhance their experience
  • Supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports
  • Responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage
  • Train all front desk staff as it relates to brand and company standards to maximize service culture
  • Assist with sales and champion the Daily Sell Strategy
  • Assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay
  • Responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company
  • Inspect and ensure that safety and security standards are being maintained
What we offer
What we offer
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy