Front Desk Associate Job at WeWork (Paris)

Front Desk Associate

WeWork

Location:
France , Paris

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team. Depending on the location you are assigned, you’ll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients.

Job Responsibility:

Create a welcoming community environment for our members and guests
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling
Help ensure your building is fully operational and make adjustments when needed
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests
Greet all members and guests with a warm and welcoming demeanor
Cover the front desk during the building’s set business hours
Ensure visiting guests are registered and checked in
Provide orientation of our spaces and relevant information
Support with issuing and collect keys
Keep the front desk clean, organized and free of clutter
Notify members of any food deliveries and packages
Learn the names of members and guests and get to know their businesses
Keep track of relevant member notes and information
Answer questions from members and guests knowledgeably
Identify opportunities to celebrate members’ successes and milestones
Know and be able to explain WeWork policies and procedures
Know and recommend local restaurants, food delivery services, etc.
Assist with the handling mail and packages
Monitor our spaces and make adjustments when needed
Help maintain building amenities throughout the day
Respond to emergencies and incidents promptly and appropriately

Requirements:

You’re a people-person—you enjoy meeting new people from all walks of life
In-person interactions energize you and you have outstanding interpersonal skills
You feel comfortable and confident being the face of the brand
Helping others gives you a sense of accomplishment
You work well in a team and can roll up your sleeves to help when needed
You’re able to multitask while always prioritizing the member experience
You’ve worked in hospitality / retail or customer service before which is preferred but not required
You have strong verbal and written communication skills
You are comfortable with and proficient in basic computer skills
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
You show a passion and understanding of WeWork’s mission and values
You have a secondary school certificate which is preferred but not required

Nice to have:

You’ve worked in hospitality / retail or customer service before
You have a secondary school certificate

Additional Information:

Job Posted:
January 23, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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