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Front Desk Agent position at Residence Inn by Marriott Miami Beach South Beach involves providing exceptional guest experiences during their stay. Responsibilities include check-in/out, processing needs, addressing guest requests, completing reports, delivering quality meals, sharing local information, and ensuring professional standards are met.
Job Responsibility:
Giving guests a smooth check-in and check-out
delivering a wide range of services to guide guests through their stay
processing operational needs
addressing guest requests
completing reports
delivering quality meals
sharing highlights of the local area
creating a safe work place
following company policies and procedures
maintaining confidentiality
protecting company assets
upholding quality standards
ensuring uniform, personal appearance and communications are professional
Requirements:
High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
no license or certification
What we offer:
equal opportunity employer
dedication to non-discrimination based on disability, veteran status, or protected basis by law