Front Desk Agent, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Portland

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Front Desk Agent position at The Ritz-Carlton Portland focused on creating memorable and unique guest experiences through smooth check-in/check-out processes and delivering the brand's Gold Standards of luxury service.

Job Responsibility:

Giving guests a smooth check-in and check-out
Building memorable and unique experiences
Delivering a wide range of services that guide guests through their entire stay
Processing operational needs
Addressing guest requests
Completing reports
Sharing highlights of the local area
Ensuring transactions feel like part of the experience
Delivering the Gold Standards of The Ritz-Carlton graciously and thoughtfully every day

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Creating a safe work place
Following company policies and procedures
Maintaining confidentiality
Protecting company assets
Upholding quality standards
Ensuring uniform, personal appearance, and communications are professional
Ability to stand, sit, or walk for an extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

What we offer:

Chance to be proud of the work you do
Opportunity to begin your purpose
Belong to an amazing global team
Become the best version of you
Equal opportunity employment
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment

Additional Information:

Job Posted:
November 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Front Desk Agent