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The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.
Job Responsibility:
Greet and welcome guests upon arrival, creating a positive first impression
Handle check-ins and check-outs efficiently, ensuring guest satisfaction
Manage reservations, answer guest inquiries, and address complaints promptly
Maintain a clean and organized front desk area
Provide accurate information about the hotel, rooms, rates, and amenities
Process payments and manage cash transactions accurately
Coordinate with housekeeping and maintenance to ensure smooth operations
Promote teamwork and contribute to a friendly, safe work environment
Perform other duties as assigned
Requirements:
High school diploma or equivalent
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays