Front Desk Agent

• Greet and welcome guests upon arrival, creating a positive first impression
• Handle check-ins and check-outs efficiently, ensuring guest satisfaction
• Manage reservations, answer guest inquiries, and address complaints promptly
• Maintain a clean and organized front desk area
• Provide accurate information about the hotel, rooms, rates, and amenities
• Process payments and manage cash transactions accurately
• Coordinate with housekeeping and maintenance to ensure smooth operations
• Promote teamwork and contribute to a friendly, safe work environment
• Perform other duties as assigned

• At least one year in a customer service role with high guest interaction
• A Valid drivers license with no major infractions for 6 months
• Hospitality industry experience is a plus
• Ability to solve problems when they arise
• Ability to work in a team environment is a must
• Pleasant and helpful personality
• Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Excellent verbal communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift
• Must be available to work various shifts including weekends and holidays

Hospitality industry experience is a plus

• Comprehensive health insurance
• retirement plans
• paid time off
• on-site wellness programs
• local discounts
• employee rates on hotel stays
• ongoing training and development opportunities
• competitive salary and benefits package
• opportunities for career growth and advancement
• a supportive and dynamic team environment
• ongoing training and development programs