Front Desk Agent, Marriott Bonvoy

Front Desk Agent

Marriott Bonvoy

Location:
Canada, Toronto

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Front Desk Agent position at The St. Regis Toronto involves supporting guest check-ins and check-outs, coordinating with other departments, handling guest inquiries, completing reports, following company policies, and ensuring a high level of customer service.

Job Responsibility:

Process guest check-ins by confirming reservations, assigning rooms, and issuing room keys
Process payment types such as room charges, cash, checks, debit, or credit
Process check-outs including resolving late and disputed charges
Answer guest calls, messages, and requests
Coordinate with housekeeping to track room readiness
Communicate parking procedures and dispatch bell staff or valet staff
Provide directions and information regarding property and local areas of interest
Run daily reports for arrivals and departures
Complete cashier and closing reports
Cash guest checks and traveler’s checks
Maintain bank balance at shift start and end
Balance and drop receipts according to accounting specifications
Follow safety and security policies
Report accidents, injuries, and unsafe work conditions
Ensure professional uniform and personal appearance
Maintain confidentiality and protect company assets
Welcome and assist guests with service needs
Speak with others using professional language
Develop positive working relationships
Comply with quality assurance standards
Move, lift, carry, push, and pull objects weighing less than 10 pounds
Perform reasonable duties as requested by supervisors

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

What we offer:

Equal opportunity employer
Accessibility accommodations for applicants with disabilities

Additional Information:

Job Posted:
July 05, 2025

Employment Type:

Parttime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.