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Front Desk Agent

chartwellhospitality.com Logo

Chartwell Hospitality

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Location:
United States, Nashville

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Checking people in and out. Often the first encounter, your interaction can set the tone for the entire guest experience and potentially impact the entire brand. Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

Job Responsibility:

  • Provide critical first impression to guests
  • Welcome and serve guests in person and over the phone
  • Check guests in and out
  • Handle cash and credit card transactions

Requirements:

  • Excellent English communication skills
  • Able to read, write and speak fluently
  • Regularly use a computer and different software
  • Continuous movement and standing
  • Occasionally lift or move up to 20 pounds

Nice to have:

  • Genuine warmth and helpful nature
  • Enjoy solving problems
  • Comfortable using a computer to check guests in and out
  • Handle cash and credit card transactions accurately and confidently
What we offer:
  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Travel Discounts

Additional Information:

Job Posted:
December 07, 2025

Work Type:
On-site work
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