Front Desk Agent Job at Marriott Bonvoy

Front Desk Agent

The Front Desk Agent must have strong communication, telephone, and customer ser...

Location

United States , Miami

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

Minimum 1-2 years Front Desk experience
Hospitality experience preferred or College level courses in business or hospitality preferred
High school diploma or equivalency preferred
Intermediate at minimum computer skills (Microsoft Word, Excel)
Effective written and verbal communication skills in English and Spanish
Multiple language fluency is desirable
Strong customer service, communication and interpersonal skills required
Ability to lift 30 -- 50 lbs
Work in an upright standing or sitting position for long periods of time
Handle, finger, grasp and lift objects and packages

Job Responsibility

Demonstrates excellent customer service, communication and time management skills
Monitors Emergency Response System
Greets and directs Residents, guests and invitees
Monitors and controls Electronic Security Control Systems
Responds to emergency situations in a timely and efficient manner
Monitors and controls access to the building
Maintains daily log, records and forms
Resolves and follows-up on all complaints/issues
Maintains a safe and secure environment throughout the building/property(s)
May be assigned other duties by the on-site property manager

Fulltime

Front Desk Agent

Soho Grand Hotel is looking for a Front Desk Agent to join their team! The Front...

Location

United States , New York

Salary:

Not provided

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

Flexible to work days, nights and weekends
Familiar with Downtown NYC
Hospitality/hotel experience preferred
Knowledge of Opera, GoConcierge, Alice, Knowcross preferred

Job Responsibility

Create memorable experiences for guests by ensuring a smooth arrival and departure
Anticipating guests needs- always staying one step ahead
Act as the liaison for each guest with all departments to create and maintain a positive guest experience
Curate room customizations to the guest preferences to ensure the Soho Grand Hotel feels like their home away from home
Being a positive and empathetic listener for all guest queries
Maximize all potential opportunities to create one of kind moments for special occasions (ranging from birthdays to anniversaries to engagements, etc.)
Direct guests to explore Manhattan’s Downtown culture through providing recommendations of hidden hotspots, classic establishments and unique itineraries

What we offer

401(k)
Dental insurance
Flexible spending account
Food provided
Health insurance
Paid time off
Vision insurance

Front Desk Agent

Checking people in and out. Often the first encounter, your interaction can set ...

Location

United States , Nashville

Salary:

Not provided

Chartwell Hospitality

Expiration Date

Until further notice

Requirements

Excellent English communication skills
Able to read, write and speak fluently
Regularly use a computer and different software
Continuous movement and standing
Occasionally lift or move up to 20 pounds

Job Responsibility

Provide critical first impression to guests
Welcome and serve guests in person and over the phone
Check guests in and out
Handle cash and credit card transactions

What we offer

Medical
Dental
Vision
Life
Long/Short Term
401-K
Supplemental Insurance
Professional Growth and Development Opportunities
Travel Discounts

Front Desk Agent

Checking people in and out. Often the first encounter, your interaction can set ...

Location

United States , Nashville

Salary:

16.00 - 18.00 USD / Hour

Chartwell Hospitality

Expiration Date

Until further notice

Requirements

Excellent English communication skills
Able to read, write and speak fluently
Regularly use a computer and different software
Continuous movement and standing
Occasionally lift or move up to 20 pounds

Job Responsibility

Provide critical first impression to guests
Welcome and serve guests in person and over the phone
Solve problems
Use a computer to check guests in and out
Handle cash and credit card transactions accurately and confidently

What we offer

Medical
Dental
Vision
Life
Long/Short Term
401-K
Supplemental Insurance
Professional Growth and Development Opportunities
Travel Discounts

Fulltime

Front Desk Agent

Location

United States , Sausalito

Salary:

26.46 - 27.53 USD / Hour

Cavallo Point Lodge

Expiration Date

Until further notice

Requirements

High School diploma or equivalent acceptable experience
Must be a naturally enthusiastic, centered, and organized person
Must possess excellent communication skills with a pleasant personality and ability to make frequent eye contact
Ability to write, read, count, and file alphabetically and numerically with precision
Ability to stand for lengthy periods of time
Must be able to see, hear, and speak clearly and maintain proper etiquette
Must be knowledgeable of technology, and competent in understanding different systems necessary for the job

Job Responsibility

Registers guests into the hotel upon arrival following prescribed check in procedures
Performs cashiering functions for guests during their stay and at check out
Is accountable for accuracy of all cash and credit transactions performed during their shift
Checks guest out of hotel upon departure accurately following prescribed check out procedures
Maintains an alpha order file of arriving guest registration cards
Maintains an in-house/guest registration card file (the bucket) with guests correctly filed under the designated room number
Conducts a daily guest registration verification process (the bucket check)
Addresses guests by name at every opportunity
Must understand and implement the reservation process for both social and group guests and be conversant with the reservation system, as well as the entire property management system
Must know all aspects of the hotel: i.e. guest room types, sizes, locations, views, rates, other room attributes, available packages, as well as sales information like meeting room names and information

What we offer

Generous Paid Time Off program
Health Insurance Options
Company-matching 401k Retirement Option
Job training
Promotion from within
Employee discounts on dining and hotel stays
Free parking

Fulltime

Overnight Front Desk Agent

Overnight Front Desk Agent position at The Ritz-Carlton Rancho Mirage focused on...

Location

United States , Rancho Mirage

Salary:

21.75 - 22.25 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Deliver smooth check-in and check-out experiences
Guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets

What we offer

Chance to be proud of the work you do
Opportunity to begin your purpose
Belong to an amazing global team
Become the best version of you
Equal opportunity employment
Valued and celebrated unique backgrounds

Fulltime

Agent-Front Desk

The position involves processing guest check-ins and check-outs, handling paymen...

Location

Ireland , Dublin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Desk Agent

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

Indonesia , Bali Ubud

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins
Process all payment types
Process all check-outs
Answer, record, and process all guest calls
Coordinate with Housekeeping
Communicate parking procedures
Supply guests with directions and information
Run daily reports
Complete designated cashier and closing reports
Cash guests' personal checks and traveler's checks

Fulltime

Front Desk Agent

Marriott Bonvoy

Location:
United States

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

Expiration:
January 30, 2026

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Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 10, 2026

Expiration:January 30, 2026

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Job Posted:
January 10, 2026

Expiration:
January 30, 2026