Front Desk Agent Jobs

South Seas

Location:
United States, Captiva

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

20.00 USD / Hour

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Job Description:

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Job Responsibility:

Greeting and registering the guest
Providing outstanding guest service during their stay
Settling the guest’s account upon completion of their stay
Registering guests
Making and modifying reservations
Hotel operator duties
Concierge duties
Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
Maximizing room revenue and occupancy

Requirements:

High school diploma or equivalent and/or experience in a hotel or related field is preferred
Experience in a hotel or a related field preferred
Must have a valid driver’s license, motor vehicle background check will be completed
Fluent in English language, must be able to convey information and ideas clearly
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc.)
This position holds multiple job functions at once
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers
Works well in stressful, high-pressure situations – fast paced environment
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must maintain composure and objectivity under pressure
Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests
Teamwork is essential and critical in this role
Must be able to work with and understand financial information and data, and basic arithmetic functions
An operational knowledge of Microsoft Office suite and comfortable with electronics

What we offer:

Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4%
Commuter and Company-paid Toll Programs
Complimentary Meal During Shift

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Front Desk Agent