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Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent the spectacular Remi Hotel, a new build Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 161-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude. It's five food and beverage outlets range from a 1940's inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco. Picture this: A vibrant tapestry of live, work, and play, where the city's elite mingle with young professionals in a symphony of luxury and excitement. Weekends ignite into an electrifying party scene as the Entertainment District transforms into a playground for the glamorous and the adventurous. Adjacent to the Remi Hotel lies the crown jewel of nightlife, the renowned Maya Day + Nightclub. By day, it's a sun-kissed oasis, beckoning with Vegas-style poolside parties. As twilight descends, it metamorphoses into a vibrant nightclub, drawing the world's most renowned DJs and performers to its stage.
Job Responsibility:
Warmly greet guests according to high service standards, and complete the registration process
Assist guests with check-out including handling money and processing payments
Demonstrate thorough knowledge of hotel information
Use up-selling techniques to promote hotel services
Respond to guest inquiries and requests and resolve issues
Field guest complaints and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests.
Requirements:
One year of previous hotel front desk experience is highly preferred
Marriott brand and service knowledge is preferred
Ability to communicate in English.
Nice to have:
Marriott brand and service knowledge.
What we offer:
Excellent compensation package
An exceptional benefit plan for eligible associates and your family members
401K matching program for eligible associates
Discounts at our Crescent managed properties in North America for you and your family members