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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Front Desk Agent

United States, Scottsdale · Job Posted April 23, 2026
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Job Description

Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent the spectacular Remi Hotel, a new build Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 161-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude. It's five food and beverage outlets range from a 1940's inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco. Picture this: A vibrant tapestry of live, work, and play, where the city's elite mingle with young professionals in a symphony of luxury and excitement. Weekends ignite into an electrifying party scene as the Entertainment District transforms into a playground for the glamorous and the adventurous. Adjacent to the Remi Hotel lies the crown jewel of nightlife, the renowned Maya Day + Nightclub. By day, it's a sun-kissed oasis, beckoning with Vegas-style poolside parties. As twilight descends, it metamorphoses into a vibrant nightclub, drawing the world's most renowned DJs and performers to its stage.

Job Responsibility

  • Warmly greet guests according to high service standards, and complete the registration process
  • Assist guests with check-out including handling money and processing payments
  • Demonstrate thorough knowledge of hotel information
  • Use up-selling techniques to promote hotel services
  • Respond to guest inquiries and requests and resolve issues
  • Field guest complaints and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests.

Requirements

  • One year of previous hotel front desk experience is highly preferred
  • Marriott brand and service knowledge is preferred
  • Ability to communicate in English.

Nice to have

Marriott brand and service knowledge.

What we offer

  • Excellent compensation package
  • An exceptional benefit plan for eligible associates and your family members
  • 401K matching program for eligible associates
  • Discounts at our Crescent managed properties in North America for you and your family members
  • Discounts at Marriott properties worldwide.
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