CrawlJobs Logo
Aramark Logo Aramark · Hospitality and Tourism

Front Desk Agent

United States, Mancos 15.16 USD / Hour · Job Posted May 27, 2026
Apply Position
Job Link Share

Job Description

The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibility

  • Greet and provide customer service to guests while anticipating their needs
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
  • Book reservations, rentals, and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answers phone calls and emails and delivers messages as needed
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
  • Coordinate resolution of guest concerns
  • Communicates closely with all departments to ensure a seamless guest experience

Requirements

  • Previous guest services experience required
  • Previous cash handling experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail

What we offer

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
Aramark - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Front Desk Agent

8 matching positions

Front Desk Agent

As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day....
Location
Location
United States , Davenport
Salary
Salary:
Not provided
chartwellhospitality.com Logo
Chartwell Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent English communication skills
  • ability to read, write and speak fluently
  • comfort using a computer and different software
  • continuous movement, standing
  • ability to lift or move up to 20 pounds
Job Responsibility
Job Responsibility
  • Provide critical first impression to guests
  • welcome and serve guests in person and over the phone
  • solve problems
  • use computer to check guests in and out
  • handle cash and credit card transactions accurately and confidently
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Travel Discounts
  • Parttime
Read More
Arrow Right

Front Desk Agent

The Front Desk Receptionist welcomes guests to the property, providing an except...
Location
Location
United States of America , Houston
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • One + years' experience working within a luxury hotel or similar environment is considered an asset
  • Excellent interpersonal skills and communication skills
  • Cross cultural sensitivity, and customer service orientation
  • Guest centricity and understanding the importance of guest's preferences.
Job Responsibility
Job Responsibility
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner
  • Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests.
What we offer
What we offer
  • Rewarding Work Culture
  • Excellent Mentoring, Training and Development Opportunities
  • Medical, Dental, and Vision Insurance Program
  • Complimentary Stays at Four Seasons Worldwide after 6 Months
  • Holiday and Vacation pay
  • Complimentary employee meals prepared by the Four Seasons Culinary Team
  • Complimentary dry cleaning of employee uniforms
  • Discounted parking
  • 401k participation with a company matching program.
  • Fulltime
Read More
Arrow Right

Front Desk Agent

The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Fron...
Location
Location
United States , Tempe
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
  • Ability to stand and move throughout front office and continuously perform essential job functions
  • Ability to access and accurately input information using a moderately complex computer system
  • Ability to observe and detect signs of emergency situations
Job Responsibility
Job Responsibility
  • Greeting and registering guests
  • Providing prompt and courteous service
  • Checking guests out at the end of their stay
  • Striving to deliver outstanding guest experience.
What we offer
What we offer
  • Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
  • Flexible Schedules
  • Career Growth & Development
  • Insurance Benefit Available for both Full Time and Part Time Team Members
  • 401k Plan and Company Match Program
  • Vacation Pay / Sick Pay – Full Time and Part Time Team Members
  • Holiday Pay – Full Time Team Members
  • Amazing Recognition Programs/Giving Back – Community Outreach
  • Tuition Reimbursement
  • Parttime
Read More
Arrow Right

Front Desk Agent

AvantStay delivers exceptional, unique stays for group travelers. The company ha...
Location
Location
United States , San Diego
Salary
Salary:
25.00 - 27.00 USD / Hour
avantstay.com Logo
AvantStay
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • "Guest First" attitude towards hospitality including an insatiable need to create great experiences
  • Broad range of technology experience including different property management systems
  • Excellent communication skills - ability to communicate with a broad range of stakeholders
  • Comfort working in a startup environment with empowerment to make decisions that enhance the guest experience
  • A positive attitude, self-starter mentality, and the ability to work effectively both in a team environment and independently
  • Desire to become deeply knowledgeable about a varied group of subjects pertaining to short term rentals and housekeeping
  • Strong analytical, strategic, and collaborative skills
  • Comfortable working in a very fast-paced environment
  • A perfectionist, attentive to all the details
  • Focused, hard-working, and willing to do what it takes for us to reach the next stage
Job Responsibility
Job Responsibility
  • Conduct live check-ins for our arriving guests. You are often the first impression and face of the company
  • Receive, organize, and stock deliveries of housekeeping and operational supplies
  • Lift, move, unpack, and do the more "unglamorous" sides of organization of the office and storeroom
  • Guide guests through the AvantStay experience, ensuring they have an amazing first impression
  • Stay in constant communication with the field team with updates on guest's arrivals and requests
  • Utilize our technology to release check-in instructions and close out "Live Check-In" cases in Salesforce
  • Assist with inventory duties such as preparing items for the field team, receiving deliveries, and tracking linen/consumables use
  • Maintain and organize gathering spaces, including office, and the surrounding area
What we offer
What we offer
  • Generous company-sponsored insurance (medical, dental, vision, life, etc.)
  • Flexible paid time off
  • Complimentary and discount stays at AvantStay properties
  • Pre-tax retirement savings plans offered via Betterment
  • Paid parental leave
  • Fitness reimbursement
  • Cell phone reimbursement
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instea...
Location
Location
United States , San Antonio
Salary
Salary:
20.63 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Education: High school diploma or G.E.D. equivalent
  • Related Work Experience: No related work experience
  • Supervisory Experience: No supervisory experience
  • License or Certification: None
Job Responsibility
Job Responsibility
  • Give guests a smooth check-in and check-out
  • Build an experience that is memorable and unique
  • Take the initiative to deliver a wide range of services that guide guests through their entire stay
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share the highlights of the local area
  • Make transactions feel like part of the experience
  • Create a safe work place
  • Follow company policies and procedures
What we offer
What we offer
  • Free Parking
  • Benefits
  • Fulltime
Read More
Arrow Right
New

Front Desk Agent

A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay R...
Location
Location
United States of America , Las Vegas
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent personal presentation and interpersonal skills
  • Good problem-solving ability and proficiency in Hotel property management systems
  • Fluency in reading, writing, and spoken English
  • Continuous standing for eight hours a day
  • Outgoing personality and a can-do approach to any task
Job Responsibility
Job Responsibility
  • Ensure our guests have a smooth arrival and departure experience
  • First and last impression of the Hotel
  • Direct comments, questions, suggests and concerns
  • Parttime
Read More
Arrow Right

Front Desk Agent

The Front Desk Agent welcomes and registers hotel guests as well as checks guest...
Location
Location
United States of America , Calistoga
Salary
Salary:
26.68 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred experience in a luxury hotel in Front Office and/or Concierge or Guest Services
  • Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
  • Strong written and oral presentation skills
  • Strong computer skills
  • Strong problem solving skills, ability to handle difficult situations and guests
  • This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
Job Responsibility
Job Responsibility
  • Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest
  • Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction
  • Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolves customer complaints
  • assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, phone, FS Chat and by email.
What we offer
What we offer
  • Cigna medical and dental benefit options
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • 401k Retirement Plans
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter,...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
chartwellhospitality.com Logo
Chartwell Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent English communication skills
  • ability to read, write and speak fluently
  • ability to use a computer and different software
  • continuous movement and standing
  • ability to lift or move up to 20 pounds
Job Responsibility
Job Responsibility
  • Provide critical first impression to guests
  • welcome and serve guests in person and over the phone
  • solve problems
  • use computer to check guests in and out
  • handle cash and credit card transactions accurately and confidently
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Travel Discounts
Read More
Arrow Right