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Front Desk Agent

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DoubleTree by Hilton Orlando at SeaWorld

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Location:
United States , Bloomfield Hills

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Contract Type:
Not provided

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Salary:

17.00 - 19.00 USD / Hour

Job Description:

A Front Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

Job Responsibility:

  • Front Desk operations during your assigned shift to a consistently high standard
  • Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

Requirements:

  • Front Office experience in the hotel, leisure, and/or retail sector
  • Strong commercial/business awareness and demonstration of sales capabilities
  • Calm, organized work ethic with the ability to prioritize and meet deadlines
  • Excellent supervisory, inter-personal, and communication skills
  • A passion for delivering exceptional levels of Guest service

Additional Information:

Job Posted:
January 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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