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Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're all about crafting unforgettable experiences for our guests and celebrating our associates as the shining stars they truly are. If hospitality is your passion, we've got the perfect stage for you to shine! Picture this: You're at the epicenter of OKC's buzzing downtown, where the energy of the city's thriving cultural scene meets the charm of Southern hospitality. Your workplace, the Sheraton Oklahoma City Downtown Hotel, is a beacon of refinement and comfort for our guests, and an enriching environment for you. Here, you're more than an employee; you're part of a family that cherishes diversity and champions individuality. As our Guest Service Representative, you're the maestro conducting the orchestra of a perfect stay. From welcoming guests with a warm smile, managing check-ins smoothly, to fulfilling requests with a touch of magic, every move you make strikes a chord of delight. You don't just handle keys and reservations; you architect memorable experiences, crafting every moment with care. Crescent Hotels & Resorts values diversity and inclusion. We are committed to fostering open, honest dialogues about race, equity, and diversity. By examining our beliefs and behaviors, we drive change through training, recruiting, and promoting diverse talent. Our goal is to create a workplace where you feel respected and valued, just like the guests we serve. So, ready to bask in the glow of the Sooner State, while igniting your career in hospitality? Welcome to the Sheraton Oklahoma City Downtown Hotel - the place where You Belong. We Care. Shine Bright.
Job Responsibility:
Welcoming guests with a warm smile
Managing check-ins smoothly
Fulfilling requests with a touch of magic
Handling keys and reservations
Architect memorable experiences, crafting every moment with care
Requirements:
You're a natural at delivering unforgettable experiences
You're a collaborator, a problem-solver, and a multitasker
Your impeccable organization and time management skills shine in everything you do
You're looking for a role that offers variety, one where you get to work different shifts, including days, evenings, and weekends, to suit your personal schedule
What we offer:
Competitive wages
Comprehensive benefits for you and your family
401K matching program
Flexible scheduling
Discounts at Marriott and Crescent managed properties across North America