CrawlJobs Logo

Front Desk Agent

all.accor.com Logo

Accor

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are on the lookout for a so-positive-it's-infectious Front Desk Agent to join us as part of our team at Hyde London City. Offering a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return.

Job Responsibility:

  • Create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more
  • Handle any phone calls and guest requests that may arise during the shift
  • Hit the right notes by ensuring we're rocking guest billing, transactions and reception float
  • Watch over guests and their belongings and report any maintenance issues to the right crew and ensure they get fixed
  • Stay in the loop with other departments and staff to keep things running smoothly and guests happy

Requirements:

  • Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
  • If you’re familiar with Opera or a similar front desk operating system that would be a big advantage
  • You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required
  • Your humble and open to ideas. We leave our egos at the door and help get it done
  • You’re up for doing things differently and trying (almost) everything once
  • You want to be part of something bigger and have fun along the way

Nice to have:

  • Previous hotel (or similar) experience
  • Familiar with Opera or a similar front desk operating system
What we offer:
  • up to 28 days holidays (inclusive of bank holidays), pension and life insurance
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
  • Treat yourself with lots of retail & hospitality perks through our partners
  • Enjoy an experience stay at Hyde and a meal for two after your discovery period
  • Goes without saying, but we’ll feed you during your shift
  • Extra time off to volunteer with one of our partner charities
  • Cycle to work scheme
  • The chance to make your mark in a fast-growing Brand
  • Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
  • Excellent discounts across the entire Ennismore and Accor family of brands

Additional Information:

Job Posted:
May 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Accor - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Front Desk Agent

Front Desk Agent

Process all guest check-ins by confirming reservations, assigning room, and issu...
Location
Location
Indonesia , Bali Ubud
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
Job Responsibility
Job Responsibility
  • Process all guest check-ins
  • Process all payment types
  • Process all check-outs
  • Answer, record, and process all guest calls
  • Coordinate with Housekeeping
  • Communicate parking procedures
  • Supply guests with directions and information
  • Run daily reports
  • Complete designated cashier and closing reports
  • Cash guests' personal checks and traveler's checks
  • Fulltime
Read More
Arrow Right

Agent-Front Desk

The position involves processing guest check-ins and check-outs, handling paymen...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None license or certification
Job Responsibility
Job Responsibility
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • Process all payment types such as room charges, cash, checks, debit, or credit
  • Process all check-outs including resolving any late and disputed charges
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping to track readiness of rooms for check-in
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
  • Supply guests with directions and information regarding property and local areas of interest
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
  • Complete designated cashier and closing reports in the computer system
  • Cash guests' personal checks and traveler's checks
  • Fulltime
Read More
Arrow Right

Overnight Front Desk Agent

Overnight Front Desk Agent position at The Ritz-Carlton Rancho Mirage focused on...
Location
Location
United States , Rancho Mirage
Salary
Salary:
21.75 - 22.25 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Job Responsibility
Job Responsibility
  • Deliver smooth check-in and check-out experiences
  • Guide guests through their entire stay
  • Process operational needs
  • Address guest requests
  • Complete reports
  • Share highlights of the local area
  • Create safe workplace
  • Follow company policies and procedures
  • Maintain confidentiality
  • Protect company assets
What we offer
What we offer
  • Chance to be proud of the work you do
  • Opportunity to begin your purpose
  • Belong to an amazing global team
  • Become the best version of you
  • Equal opportunity employment
  • Valued and celebrated unique backgrounds
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Location
Location
United States , Sausalito
Salary
Salary:
26.46 - 27.53 USD / Hour
cavallopoint.com Logo
Cavallo Point Lodge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or equivalent acceptable experience
  • Must be a naturally enthusiastic, centered, and organized person
  • Must possess excellent communication skills with a pleasant personality and ability to make frequent eye contact
  • Ability to write, read, count, and file alphabetically and numerically with precision
  • Ability to stand for lengthy periods of time
  • Must be able to see, hear, and speak clearly and maintain proper etiquette
  • Must be knowledgeable of technology, and competent in understanding different systems necessary for the job
Job Responsibility
Job Responsibility
  • Registers guests into the hotel upon arrival following prescribed check in procedures
  • Performs cashiering functions for guests during their stay and at check out
  • Is accountable for accuracy of all cash and credit transactions performed during their shift
  • Checks guest out of hotel upon departure accurately following prescribed check out procedures
  • Maintains an alpha order file of arriving guest registration cards
  • Maintains an in-house/guest registration card file (the bucket) with guests correctly filed under the designated room number
  • Conducts a daily guest registration verification process (the bucket check)
  • Addresses guests by name at every opportunity
  • Must understand and implement the reservation process for both social and group guests and be conversant with the reservation system, as well as the entire property management system
  • Must know all aspects of the hotel: i.e. guest room types, sizes, locations, views, rates, other room attributes, available packages, as well as sales information like meeting room names and information
What we offer
What we offer
  • Generous Paid Time Off program
  • Health Insurance Options
  • Company-matching 401k Retirement Option
  • Job training
  • Promotion from within
  • Employee discounts on dining and hotel stays
  • Free parking
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Checking people in and out. Often the first encounter, your interaction can set ...
Location
Location
United States , Nashville
Salary
Salary:
16.00 - 18.00 USD / Hour
chartwellhospitality.com Logo
Chartwell Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent English communication skills
  • Able to read, write and speak fluently
  • Regularly use a computer and different software
  • Continuous movement and standing
  • Occasionally lift or move up to 20 pounds
Job Responsibility
Job Responsibility
  • Provide critical first impression to guests
  • Welcome and serve guests in person and over the phone
  • Solve problems
  • Use a computer to check guests in and out
  • Handle cash and credit card transactions accurately and confidently
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Travel Discounts
  • Fulltime
Read More
Arrow Right

Front Desk Agent

Checking people in and out. Often the first encounter, your interaction can set ...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
chartwellhospitality.com Logo
Chartwell Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent English communication skills
  • Able to read, write and speak fluently
  • Regularly use a computer and different software
  • Continuous movement and standing
  • Occasionally lift or move up to 20 pounds
Job Responsibility
Job Responsibility
  • Provide critical first impression to guests
  • Welcome and serve guests in person and over the phone
  • Check guests in and out
  • Handle cash and credit card transactions
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Travel Discounts
Read More
Arrow Right

Front Desk Agent

Soho Grand Hotel is looking for a Front Desk Agent to join their team! The Front...
Location
Location
United States , New York
Salary
Salary:
Not provided
sohogrand.com Logo
Soho Grand Hotel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Flexible to work days, nights and weekends
  • Familiar with Downtown NYC
  • Hospitality/hotel experience preferred
  • Knowledge of Opera, GoConcierge, Alice, Knowcross preferred
Job Responsibility
Job Responsibility
  • Create memorable experiences for guests by ensuring a smooth arrival and departure
  • Anticipating guests needs- always staying one step ahead
  • Act as the liaison for each guest with all departments to create and maintain a positive guest experience
  • Curate room customizations to the guest preferences to ensure the Soho Grand Hotel feels like their home away from home
  • Being a positive and empathetic listener for all guest queries
  • Maximize all potential opportunities to create one of kind moments for special occasions (ranging from birthdays to anniversaries to engagements, etc.)
  • Direct guests to explore Manhattan’s Downtown culture through providing recommendations of hidden hotspots, classic establishments and unique itineraries
What we offer
What we offer
  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Food provided
  • Health insurance
  • Paid time off
  • Vision insurance
Read More
Arrow Right

Front Desk Agent

The Front Desk Agent must have strong communication, telephone, and customer ser...
Location
Location
United States , Miami
Salary
Salary:
Not provided
associaonline.com Logo
Associa
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1-2 years Front Desk experience
  • Hospitality experience preferred or College level courses in business or hospitality preferred
  • High school diploma or equivalency preferred
  • Intermediate at minimum computer skills (Microsoft Word, Excel)
  • Effective written and verbal communication skills in English and Spanish
  • Multiple language fluency is desirable
  • Strong customer service, communication and interpersonal skills required
  • Ability to lift 30 -- 50 lbs
  • Work in an upright standing or sitting position for long periods of time
  • Handle, finger, grasp and lift objects and packages
Job Responsibility
Job Responsibility
  • Demonstrates excellent customer service, communication and time management skills
  • Monitors Emergency Response System
  • Greets and directs Residents, guests and invitees
  • Monitors and controls Electronic Security Control Systems
  • Responds to emergency situations in a timely and efficient manner
  • Monitors and controls access to the building
  • Maintains daily log, records and forms
  • Resolves and follows-up on all complaints/issues
  • Maintains a safe and secure environment throughout the building/property(s)
  • May be assigned other duties by the on-site property manager
  • Fulltime
Read More
Arrow Right