Front Desk Agent

• Conduct live check-ins for our arriving guests. You are often the first impression and face of the company
• Receive, organize and stock deliveries of housekeeping and operational supplies
• Lift, move, unpack and do the more "unglamorous" sides of organization of the office and storeroom
• Guide guests through the AvantStay experience, ensuring they have an amazing first impression
• Stay in constant communication with the field team with updates on guest's arrivals and requests
• Utilize our technology to release check in instructions and close out "Live Check-In" cases in Salesforce
• Assist with inventory duties such as preparing items for the field team, receiving deliveries, and tracking linen/consumables use
• Maintain and organize gathering spaces including office, and surrounding area

• "Guest First" attitude towards hospitality including an insatiable need to create great experiences
• Broad range of technology experience including different property management systems
• Excellent communication skills - ability to communicate with a broad range of stakeholders
• Comfort working in a startup environment with empowerment to make decisions that enhance the guest experience
• A positive attitude, self-starter mentality, and the ability to work effectively both in a team environment as well as independently
• Desire to become deeply knowledgeable about a varied group of subjects pertaining to short term rentals and housekeeping
• Strong analytical, strategic, and collaborative skills
• Comfortable working in a very fast-paced environment
• A perfectionist, attentive to all the details
• Focused, hard-working and willing to do what it takes for us to reach the next stage
• Must be based in the San Diego area and willing to work some weekends and some evenings

Experience in real estate, hospitality and/or tech is a plus

• The role has an hourly rate between $25 and $27, dependent on your skills and experience
• Paid time off
• Complimentary and discount stays at AvantStay properties