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Front Desk Agent role at JW Marriott New Orleans focusing on delivering exceptional guest experiences and upholding Marriott's legacy of hospitality. Responsibilities include guest check-in and check-out, assisting with operational needs, and addressing guest requests. The role emphasizes professionalism, a hands-on approach, and adherence to company standards.
Job Responsibility:
Deliver a wide range of services guiding guests through their entire stay
process operational needs
address guest requests
complete reports
share highlights of the local area
ensure quality standards
create a safe workplace
Requirements:
High school diploma or G.E.D. equivalent
ability to stand, sit, or walk for an extended time
ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
professional uniform, personal appearance, and communication skills
adherence to company policies and procedures
maintaining confidentiality and protecting company assets
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