Front Desk Agent PM Job at Pyramid Global Hospitality (Clearwater Beach)

Welcome Desk Agent

W Brisbane is hiring a Part Time Welcome Desk Agent to build memorable and uniqu...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience in a similar role within a hotel environment
Experience with Opera property management system
Armed with smart solutions and a can-do attitude
Energised in a fast-paced environment
Excellent grooming and presentation skills
Ability to work a 7-day rotating roster with a minimum availability of three days a week
Must be available to work AM, PM, and Overnight Shifts

Job Responsibility

Provide guests with the 'W' experience and surprise and delight them every moment
Build an experience that is memorable and unique
Deliver a wide range of services that guide guests through their entire stay
Take initiative in guest services

What we offer

Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
Best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International

Parttime

Night Audit

Part-Time Night Audit position at Sheraton Portland Airport Hotel. The role invo...

Location

United States , Portland

Salary:

Not provided

PM Hotel Group

Expiration Date

Until further notice

Requirements

Approach each guest interaction with the mindset of exceeding guest expectations
Embrace Sheraton culture personifying it in daily interactions with guests and associates alike
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information
Reconcile and complete all daily Front Desk Agents work, run final trial balance to post rooms and close day, provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting
Run audit reports/journals from the front office system, point of service and the computer
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
Perform all the duties of a Front Desk Agent as assigned including but not limited to completing the registration process by inputting and retrieving information from a computer system, and confirming pertinent information
Promote PM Hotels and Sheraton brand marketing programs
Help create an energized environment as a participating member of Sheraton’s team
Promote the guest loyalty program providing recognition and benefits to all present members

Job Responsibility

Reconcile and complete all daily Front Desk Agents work
Run final trial balance to post rooms and close day
Provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting
Run audit reports/journals from the front office system, point of service and the computer
Make corrections and adjustments and handle all computer problems that might occur throughout the shift
Balance all revenue and settlement accounts nightly
Maintain files and reset the system for next day operations
Complete the registration process by inputting and retrieving information from a computer system
Confirm pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate
Make appropriate selection of rooms based on guest needs

Parttime

Hotel Night Auditor

As a Night Auditor, you’ll play a vital role in delivering exceptional guest exp...

Location

United States , Houston

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be able to work overnight, 11 PM – 7:30 AM
Previous hotel experience in the position of night audit, front desk agent, guest services or similar service role, is required, preferably with a full-service hotel
Excellent communication skills: ability to effectively communicate with guests and restaurant staff alike, both verbally and written
Solid understanding of guest service behaviors and excellent interpersonal skills
able to effectively interact with guests and hotel staff with empathy, patience, tact and professionalism
Knowledgeable of accounting principles and ability to compute complex mathematical data
strong mathematical and calculator skills are a must
Solid experience using a computer and complex software systems, with ability to perform tasks in multiple systems, seemingly at the same time
Knowledgeable in Microsoft Office Suite programs, with experience using Word, Excel, and Outlook, as well as familiar with hotel reservation programs such as FS-PMS
Able to easily adapt to unexpected changes and prioritize tasks successfully

Job Responsibility

Be the warm and welcoming face of our hotel overnight
Greet guest immediately upon arrival, register guests, assign rooms and provide room keys
Be a source of knowledge for the guests for everything about the hotel, its amenities, and the local area
Prepare and complete end-of-day audits and reports
Reconcile and audit financial figures, daily transaction postings, audit documents and receipts from previous shifts for accuracy
Research and resolve discrepancies
Provide exceptional customer service by being engaging and taking sincere interest in the guest following Marriott brand guest service standards
Enter and manage guest and staff communications in computer systems, update guest profiles, resolve concerns professionally, and document follow-up to ensure guest satisfaction
Continuously maintain up-to-date knowledge on room availability, room types, available amenities, and rates, as well as available guest upgrade options
Control and secure cash and cash equivalents for property according to cash handling policy and procedures

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Fulltime

Front Desk Agent

Four Seasons Hotel Miami is looking for Front Desk Agent who shares a passion fo...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1 year hotel experience in a luxury hotel
Written, spoken and reading proficiency in the English language
Fluency in a language other than English strongly preferred
Must be able to work all shifts including AM, PM, weekends, and holidays
Computer knowledge
Knowledgeable of Miami areas
US work authorization is required

Job Responsibility

Checks in guest in an efficient and friendly manner, using guest name whenever possible
Assures that guest is assigned type of room requested and the correct rate is charged
Arranges for luggage to be delivered to guest room
Issues correct keys to the guest
Checks out guest at end of stay
Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest
Settles bill accurately through credit card or cash transaction
Maintains a balanced bank assigned by the hotel
Makes change, cashes checks, exchanges foreign currency
Reconciles all transactions at the close of each shift

What we offer

Energizing Employee Culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

Fulltime

Reservations Agent

The Four Seasons Hotel Miami is searching for a full time Reservations Agent. Th...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be able to work all shifts including, AM's, PM's, weekends, and holidays
Must be able to analyze guest situations and make suggestions that meets and exceeds the guests expectations of the hotel
Must be fluent in English
Ability to analyze, prioritize, organize and follow up with a strong sense of urgency
Excellent interpersonal and communication skills, both in person and by telephone
Strong working knowledge of computers including but not limited to windows and keyboard
Skills and Ability to learn and master multiple software systems
Must be organized with the ability to handle multiple tasks
Previous hotel experience in a Reservations, Front Office, Sales and Marketing is strongly preferred
Continuous sitting for majority of the shift

Job Responsibility

Capture sales from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests
Handle guest complaints in accordance with Four Seasons policy
Process WRO, Trust, Internal Reservations, and FIT reservations
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests
Monitor Front Desk reservations made night prior, address any reoccurring issues
Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival

What we offer

Competitive Salary & Wages
Medical, Dental and Vision insurance
401(k) Retirement Plan
Paid Time Off and Holiday Pay
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals

Fulltime

Reservations Agent

The Reservations Agent is responsible for selling the hotel and providing inform...

Location

Portugal , Lisbon

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent communication and organization skills
Previous customer experience and ability to work effectively under pressure
Proficient computer skills and knowledge in Microsoft Office products, Opera, Salesforce and other programs as needed
Attention to detail and problem solving skills
Ability to multitask and prioritize daily workload
History of working in a team environment and developing working relationships
The candidate must hold the required authorization to work in an European country
Reading, writing and oral proficiency both in Portuguese and English
Must be able to work all shifts including, AM's, PM's, weekends, and holidays

Job Responsibility

Answer Hotel general phone calls, routing calls to proper internal extensions, accepting and delivering wake up calls and performing other departmental tasks
Take down and pass messages where necessary
Utilize and ensure proper working conditions of the telephone switchboard, the hotel computer systems, high-speed Internet system and facsimile machines
Update the company’s internal telephone directory
Process guests’ inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions
Capture sales via phone, email or chat from in-coming reservations calls and coordinate details of each reservation
Complete internal reservation forms
Answer general reservations e-mail, retrieve and distribute mail and process brochure requests
Perform guest recognition duties ensuring that all departments have the information they need, preparing them for every arriving guest
Conduct pre-arrival review of all incoming guests using Hotel platforms

What we offer

Competitive compensation package
Statutory vacation allowance plus one additional day of paid leave
Outstanding training programs and career development opportunities, including enriching international taskforce opportunities
Employee travel program with complimentary stays at Four Seasons properties worldwide
Provision of employee uniforms
Complimentary meals at our much-loved Sabores Employee Restaurant
A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones
Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on‑site doctor for preventive care
Exclusive retail, spa, and food & beverage discounts within the hotel
Access to a modern, fully equipped employee on‑site gym

Fulltime

New

Floating Support Team Member

The main purpose of the job is to understand and work with adults who may have e...

Location

United Kingdom , Norwich

Salary:

28153.00 - 32578.00 GBP / Year

St Martins Housing Trust

Expiration Date

June 03, 2026

Requirements

Someone with the passion and drive to support anyone finding themselves in this situation
Evidence of emotional resilience and tenacity to provide support, even when faced with resistance
Experience of supporting people who have poor mental health, addictions or who are ex-offenders
Ability and willingness to be flexible
Someone who is able to drive, as we are supporting people in the community and hostels

Job Responsibility

Understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages
Provide person centred and trauma informed support to single homeless people living within homeless services accommodation

What we offer

Comprehensive training programme whilst gaining experience in criminal justice, social care, mental health, and housing law
Personal development programme tailored to your interests
Up to 29 days holiday plus an additional birthday holiday
Employee Assistance Programme (EAP) with 24hr helpline and up to 6 sessions of counselling per year
Access to GP appointments 24/7 365 days a year
Salary sacrifice schemes for lower tax and increased pension contributions
Access to discounted products and services including Blue Light discount card, wellbeing platform, pension scheme and life assurance

Parttime

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New

RN/LPN Nights

Azria Health is building on the traditions of the past with a focus on the futur...

Location

United States , Missouri Valley

Salary:

Not provided

Azria Health Longview

Expiration Date

Until further notice

Requirements

Current RN or LPN license
Enthusiastic attitude
Love for helping provide restorative care
Desire to learn and grow
Comfortable reassuring residents and families
Effective communication with clinical team

What we offer

Sign on bonus: $15,000 paid over two years
Health Insurance
Paid Time Off
Holiday Pay
401K

Fulltime

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Front Desk Agent PM

Job Description

Job Responsibility

Requirements

What we offer

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