Front Desk Agent (Overnight) Job at Four Seasons (Orlando)

Overnight Front Desk Agent

Overnight Front Desk Agent position at The Ritz-Carlton Rancho Mirage focused on...

Location

United States , Rancho Mirage

Salary:

21.75 - 22.25 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

Job Responsibility

Deliver smooth check-in and check-out experiences
Guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of the local area
Create safe workplace
Follow company policies and procedures
Maintain confidentiality
Protect company assets

What we offer

Chance to be proud of the work you do
Opportunity to begin your purpose
Belong to an amazing global team
Become the best version of you
Equal opportunity employment
Valued and celebrated unique backgrounds

Fulltime

Welcome Desk Agent

W Brisbane is hiring a Part Time Welcome Desk Agent to build memorable and uniqu...

Location

Australia , Brisbane

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience in a similar role within a hotel environment
Experience with Opera property management system
Armed with smart solutions and a can-do attitude
Energised in a fast-paced environment
Excellent grooming and presentation skills
Ability to work a 7-day rotating roster with a minimum availability of three days a week
Must be available to work AM, PM, and Overnight Shifts

Job Responsibility

Provide guests with the 'W' experience and surprise and delight them every moment
Build an experience that is memorable and unique
Deliver a wide range of services that guide guests through their entire stay
Take initiative in guest services

What we offer

Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
Best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International

Parttime

Night Audit

Part-Time Night Audit position at Sheraton Portland Airport Hotel. The role invo...

Location

United States , Portland

Salary:

Not provided

PM Hotel Group

Expiration Date

Until further notice

Requirements

Approach each guest interaction with the mindset of exceeding guest expectations
Embrace Sheraton culture personifying it in daily interactions with guests and associates alike
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information
Reconcile and complete all daily Front Desk Agents work, run final trial balance to post rooms and close day, provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting
Run audit reports/journals from the front office system, point of service and the computer
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
Perform all the duties of a Front Desk Agent as assigned including but not limited to completing the registration process by inputting and retrieving information from a computer system, and confirming pertinent information
Promote PM Hotels and Sheraton brand marketing programs
Help create an energized environment as a participating member of Sheraton’s team
Promote the guest loyalty program providing recognition and benefits to all present members

Job Responsibility

Reconcile and complete all daily Front Desk Agents work
Run final trial balance to post rooms and close day
Provide next day reports for the Front Desk, Housekeeping, Front Office Manager, GM, and Accounting
Run audit reports/journals from the front office system, point of service and the computer
Make corrections and adjustments and handle all computer problems that might occur throughout the shift
Balance all revenue and settlement accounts nightly
Maintain files and reset the system for next day operations
Complete the registration process by inputting and retrieving information from a computer system
Confirm pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate
Make appropriate selection of rooms based on guest needs

Parttime

New

Part Time Overnight Front Desk Agent

From our dazzling location in the heart of Miami, we offers both our staff and o...

Location

United States , Miami

Salary:

Not provided

Accor

Expiration Date

Until further notice

Requirements

Bachelor's Degree preferred. High School Diploma or equivalent required
One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel
Ability to work overnight
An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred
Enter and locate work-related information using computers and/or point-of-sale systems
Ability to spend extended lengths of time viewing a computer screen
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork

Job Responsibility

Actively welcome, greet, and check guests in
Inform guests with a savvy knowledge of the hotel, its services, the city, and local 'happenings'
Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up
Differentiate between guest types and handle them in the appropriate manner
Follow up on all arrivals using the prescribed procedure
Deal with all guest requests, accidents, and/or thefts promptly
Update and maintain the reception handover book
Ensure guest privacy and security
Ensure the correct procedure and policy standards are adhered to
Ensure all necessary supplies are available for the front desk

Parttime

Overnight Front Desk Agent

The Overnight Front Desk Agent assists guests with all aspects of their arrival ...

Location

United States of America , Teton Village, Wyoming

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must be willing to work a flexible schedule (evenings, weekends, overnight, holidays)
Candidates must have excellent personal presentation and interpersonal skills
Ability to lift up to 40lb
Must possess legal work authorization in the United States
Fluent in English
Valid driver's license

Job Responsibility

Handle guest inquiries, requests, and complaints in a professional and timely manner
Perform nightly audits, reconcile accounts, and prepare daily financial reports
Answer phone calls, take reservations, and manage booking systems
Maintain a clean, organized, and presentable front desk area
Coordinate with housekeeping and maintenance staff for guest needs or emergencies
Respond to emergencies or unusual situations, following company protocols
Ensure accurate record-keeping of guest information and transactions
Provide basic concierge services such as directions, recommendations, or transportation arrangements
Assist guests with all aspects of their arrival and departure experience
Assist the overnight Front Office Manager with administrative duties

What we offer

Discounted housing available
Employee Travel Program
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage

Fulltime

Overnight Lodge Coordinator

The overnight lodge coordinator will work both as a front desk agent and will su...

Location

United States , Queensbury

Salary:

20.00 - 22.00 USD / Hour

Six Flags New England

Expiration Date

Until further notice

Requirements

Must be at least 18 years old
For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
Computer experience including
proficiency in Microsoft Office (Word, Excel, Outlook)
Knowledge of Opera software preferred
Prior guest services experience required
Should have an enthusiastic and service-oriented attitude
Must be able to perform tasks safely and adhere to company policy
Possess or have the ability to obtain, and maintain, a New York State Security Guard License
Successfully complete background pre-screening

Job Responsibility

Work both as a front desk agent and will support overnight needs throughout the hotel
Supervise overnight tasks such as
night audit, room calls, security concerns, housekeeping needs including
laundry, stocking housekeeping closets, maintaining common areas, greeting and registering guests into and out of the hotel in a courteous and professional manner
Provide information and assistance to all resort guests

What we offer

Flexible scheduling – work as little or as much as you want
Paid training
DailyPay – work today, get paid tomorrow
Advancement opportunities
Free admission to ALL Six Flags parks, including White Water Bay
Free tickets for friends and family
Discounts on passes, food, and merchandise
Exclusive employee events
Fun rewards, benefits, and more!

Fulltime

Front Desk Supervisor

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and drive...

Location

United States of America , Santa Fe, New Mexico

Salary:

23.49 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

2+ years of hospitality supervisory experience
Preferably in a luxury hospitality environment with at least 1 year in Front Desk + Overnight Auditing
Proficiency in hotel property management systems (Opera preferred)
Bilingual - English and Spanish - preferred
Ability to stand/move behind the desk and around the hotel for the entire shift
Flexible schedule - availability to work evenings, weekends, nights, and holidays

Job Responsibility

Manage Front Desk operations and team members, ensuring a smooth and pleasant guest experience from arrival through departure
Oversee labor and expenses, prioritizing exceptional service while maintaining budgetary guidelines
Serve as a confident problem solver, delivering the highest level of hospitality
Accommodate special requests when possible, resolve guest concerns, and assist with all service inquiries
Utilize multiple computer systems to process check‑ins and check‑outs, run daily reports, and select and block rooms for upcoming arrivals
Lead the training and development of Front Desk Agents, including procedures for check‑in/check‑out, cash handling, night audit functions, and guest interaction with a focus on conflict resolution
Create staff schedules and manage payroll for the Front Office team
Train and motivate staff to upsell, leading incentive programs to drive revenue
Provide support throughout the Rooms Division as operational needs arise

What we offer

Free and discounted stays at 135 Four Seasons locations worldwide
Global growth opportunities
Food & beverage and spa discounts
Free employee meals
Complimentary employee parking
Comprehensive training & development
401(k) Retirement Plan
PTO + sick leave pay
Medical benefits, including parental leave
A culture that breeds success and rewards

Fulltime