CrawlJobs Logo

Front Desk Agent Night Auditor

pyramidglobal.com Logo

Pyramid Global Hospitality

Location Icon

Location:
United States , Santa Rosa

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Front Desk Agent / Night Auditor plays a dual role in providing exceptional guest service throughout all hours of operation while ensuring accurate financial and operational reporting during overnight shifts. This position is responsible for welcoming guests, managing check-ins and check-outs, responding to guest needs, and performing nightly balancing of hotel accounts to maintain the integrity of daily financial records.

Job Responsibility:

  • Greet and assist guests with a warm, professional demeanor
  • Process guest check-ins, check-outs, and room assignments efficiently
  • Handle guest inquiries, reservations, and requests promptly and courteously
  • Address and resolve guest concerns or complaints, escalating when necessary
  • Maintain knowledge of hotel services, amenities, and local attractions
  • Manage room inventory and coordinate with Housekeeping and Maintenance
  • Handle cash, credit card transactions, and ensure accuracy of posted charges
  • Maintain accurate records and logs, including shift reports and guest information
  • Answer phones, route calls, and handle messages per hotel standards
  • Balance all daily room, restaurant, and miscellaneous charges
  • Verify and post transactions to appropriate accounts
  • Generate and distribute end-of-day reports for management
  • Ensure all front desk accounting procedures comply with Sandman Hotel policies
  • Prepare for the next day’s operations by setting up front desk systems and supplies

Requirements:

  • Must have the ability to work the overnight hours
  • A high attention to detail
  • High school diploma or equivalent
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Computer skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift
  • Must be available to work various shifts including weekends and holidays
What we offer:
  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Front Desk Agent Night Auditor

New

Front Desk Agent - Night Auditor

The Front Desk agent- Night Auditor is responsible for ensuring guest satisfacti...
Location
Location
United States , Arlington
Salary
Salary:
17.75 - 21.28 USD / Hour
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous guest services experience required
  • Previous cash handling experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail
  • Minimum 1-2 years experience
  • Must be able and available to work the night auditor's shift, when needed
  • Should endeavor to meet the client's conditions of the employment process. (government fingerprint background & requirements for a federal contractor's position)
Job Responsibility
Job Responsibility
  • Greet and provide customer service to guests while anticipating their needs
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
  • Book reservations, rentals, and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answers phone calls and emails and delivers messages as needed
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
  • Coordinate resolution of guest concerns
  • Communicates closely with all departments to ensure a seamless guest experience
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage
  • Fulltime
Read More
Arrow Right
New

Hotel Night Auditor

As a Night Auditor, you’ll play a vital role in delivering exceptional guest exp...
Location
Location
United States , Houston
Salary
Salary:
Not provided
pyramidglobal.com Logo
Pyramid Global Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be able to work overnight, 11 PM – 7:30 AM
  • Previous hotel experience in the position of night audit, front desk agent, guest services or similar service role, is required, preferably with a full-service hotel
  • Excellent communication skills: ability to effectively communicate with guests and restaurant staff alike, both verbally and written
  • Solid understanding of guest service behaviors and excellent interpersonal skills
  • able to effectively interact with guests and hotel staff with empathy, patience, tact and professionalism
  • Knowledgeable of accounting principles and ability to compute complex mathematical data
  • strong mathematical and calculator skills are a must
  • Solid experience using a computer and complex software systems, with ability to perform tasks in multiple systems, seemingly at the same time
  • Knowledgeable in Microsoft Office Suite programs, with experience using Word, Excel, and Outlook, as well as familiar with hotel reservation programs such as FS-PMS
  • Able to easily adapt to unexpected changes and prioritize tasks successfully
Job Responsibility
Job Responsibility
  • Be the warm and welcoming face of our hotel overnight
  • Greet guest immediately upon arrival, register guests, assign rooms and provide room keys
  • Be a source of knowledge for the guests for everything about the hotel, its amenities, and the local area
  • Prepare and complete end-of-day audits and reports
  • Reconcile and audit financial figures, daily transaction postings, audit documents and receipts from previous shifts for accuracy
  • Research and resolve discrepancies
  • Provide exceptional customer service by being engaging and taking sincere interest in the guest following Marriott brand guest service standards
  • Enter and manage guest and staff communications in computer systems, update guest profiles, resolve concerns professionally, and document follow-up to ensure guest satisfaction
  • Continuously maintain up-to-date knowledge on room availability, room types, available amenities, and rates, as well as available guest upgrade options
  • Control and secure cash and cash equivalents for property according to cash handling policy and procedures
What we offer
What we offer
  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Fulltime
Read More
Arrow Right

Night Auditor

The Inns of Aurora is currently seeking a night auditor/security. Night Auditor ...
Location
Location
United States , Aurora
Salary
Salary:
18.00 - 20.00 USD / Hour
innsofaurora.com Logo
Inns of Aurora Resort & Spa
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates degree in Accounting from an accredited college is required, or 3 years relevant experience
  • Excellent organization and time-management skills
  • Demonstrates the ability to consistently analyze current systems and procedures and make recommendations to improve performance
  • Demonstrates the ability to work independently
  • Excellent written and oral communication skills
  • Knowledge in Microsoft Office
  • A friendly but professional work ethic and demeanor
Job Responsibility
Job Responsibility
  • Auditing of all charges and postings, correcting work as required
  • Reconcile daily activity and close all accounts in preparation for the new day
  • Maintain an accurate guest ledger in the property management system
  • Ensure processes are completed in accordance with guidelines from the accounting department
  • Prepare daily reports
  • Be aware and able to enforce all fire, life and safety procedures
  • Function as a front desk agent
  • Assist the Accounting Department as needed and all other duties assigned
What we offer
What we offer
  • Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages
  • Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits
  • All of our employees a highly competitive employee discount at all of our lodging and dining properties
  • Parttime
Read More
Arrow Right

Night Auditor

The night auditor will work as a Front Desk agent while also working with the fi...
Location
Location
United States , Queensbury
Salary
Salary:
19.00 USD / Hour
sixflags.com Logo
Six Flags New England
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 18 years old
  • Must be available to work overnight shifts (11 pm - 7 am)
  • Must be able to work weekends, holidays, and other shifts as necessary
  • Must be able to sit, stand, or walk for extended periods of time
  • For safety purposes, this individual must be able to communicate effectively in the English language, including the ability to read, write, speak, and understand the English language
  • Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook)
  • Possess organizational skills and attention to detail
  • Prior guest services experience required
  • Must have a friendly, enthusiastic, and service-oriented attitude
  • Must be able to perform tasks safely and adhere to company policy
Job Responsibility
Job Responsibility
  • Work as a Front Desk agent
  • Work with the fiscal and Lodge room reports
  • Balance all of the daily revenues of the Lodge and Water Park
  • Compile and distribute Revenue reports on a daily basis
  • Greet and register guests into and out of the hotel in a courteous and professional manner
  • Provide information and assistance to all resort guests
What we offer
What we offer
  • Paid training
  • DailyPay – work today, get paid tomorrow
  • Advancement opportunities
  • Free admission to ALL Six Flags parks, including White Water Bay
  • Free tickets for friends and family
  • Discounts on passes, food, and merchandise
  • Exclusive employee events
  • Fun rewards, benefits, and more!
  • Fulltime
Read More
Arrow Right
New

Product Marketing Manager

Your mission is to lead the charge in defining and amplifying Hawk’s product nar...
Location
Location
Germany , Munich; Berlin; Frankfurt
Salary
Salary:
Not provided
Hawk
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years B2B technology product marketing experience in the financial services sector, ideally in financial crime and compliance fields
  • Proven track record of successfully launching products to maximize customer adoption
  • Experience in combining internal and external research with creative perspectives to produce compelling, customer-focused product positioning and messaging
  • Excellent written and visual communication skills, with the ability to create compelling content and presentations
  • Strong verbal communication and presentation skills to inspire and motivate Sales and other teams
  • Experience of liaising with industry analysts to understand trends and promote capabilities
  • Proven project management skills with the ability to manage multiple projects simultaneously
  • Ability to meet deadlines and deliver projects on-time in a fast-paced, dynamic environment
  • A love for collaborating with others and leading cross-functional programs by working with Product and Sales, as well as colleagues in Marketing and other stakeholders in the business
  • Strategic thinking and problem-solving abilities
Job Responsibility
Job Responsibility
  • Create compelling product positioning, value propositions, and key messaging that resonate with our target audience, including stakeholders like BSA Officers, Money Laundering Reporting Officers (MLROs), and sanctions professionals
  • Own the development and maintenance of content related to Hawk’s AML transaction monitoring, customer screening, and payment screening products, including sales presentations, product sheets, website content, and case studies
  • Plan and execute product launches, including coordinating with cross-functional teams to ensure successful and timely launches
  • Serve as a steward for your product, ensuring consistent messaging and driving marketing campaigns to increase product awareness, demand, and adoption
  • Develop and deliver sales tools to support the Sales team in effectively positioning and selling our AML-KYC products
  • Collaborate with the Sales team to gather feedback and insights to inform product and marketing strategies
  • Engage with prospects, customers, partners, and industry analysts to gather feedback and insights to inform competitive positioning and product messaging
  • Define and track key performance metrics to measure the effectiveness of your product marketing initiatives
  • Provide regular reporting and analysis to senior management on product launch performance and product adoption
  • Fulltime
Read More
Arrow Right
New

Senior Product Designer

We’re looking for a Senior Product Designer to help shape the future of AI compa...
Location
Location
Spain
Salary
Salary:
Not provided
EverAI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of end-to-end product design experience, ideally in dating or social platforms, chat-based experiences, AI-generation tools, or live‑interactive gamified products
  • Strong skills in interaction design, visual design, responsive design and information architecture
  • Proven ability to ship impactful features from 0→1 and iterate based on real-world feedback
  • Proficiency in Figma, with the ability to create production-ready UI assets
  • Expert-level prototyping skills to clearly communicate ideas, flows, and interactions to developers and stakeholders
  • Resourceful problem-solving: able to find creative solutions that achieve both beauty and practicality.
  • Strong ability to synthesise insights from competitor and market research into actionable design decisions
Job Responsibility
Job Responsibility
  • Own the end-to-end design process for features across multiple product areas from concept to delivery
  • Translate complex AI capabilities into clear, intuitive, and engaging user experiences
  • Maintain and evolve a unified design system to ensure consistency and scalability across products
  • Design for emerging and evolving UX patterns in a fast‑moving AI product landscape, drawing on market trends and competitor insights
  • Adapt quickly and manage multiple projects in parallel, delivering at speed without compromising quality
  • Work hand-in-hand with Product Managers, Engineers, and Marketers from concept to delivery
  • Rapidly prototype and test ideas before committing to full builds
  • Provide clear, actionable feedback during design reviews and help raise the bar for design quality
  • Be open to challenging ideas and having your own ideas challenged, fostering healthy debate to achieve the best design outcomes
  • Support fast-paced A/B testing with quick design iterations
What we offer
What we offer
  • Fully remote. Choose the environment where you do your best work
  • 4 weeks (20 working days) of PTO per year to recharge and reset
  • A yearly in-person meetup to connect, brainstorm, and celebrate wins together
  • Up to $200 per year for wellbeing expenses + unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available for up to three family members)
  • Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected
  • Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications
  • Company laptop provided + monitor budget up to $250 for your workspace setup
  • Premium access to ChatGPT, Cursor, Hugging Face, and others, to power your ideas and workflows
  • Fulltime
Read More
Arrow Right
New

Credit Controller/Debt Recovery Specialist

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, W...
Location
Location
United Kingdom , Macclesfield
Salary
Salary:
27675.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced Credit Controller/Debt Recovery Specialist
  • Ideally experience using Netsuite
  • Previous experience within an office/call centre environment
  • Driven and keen interest in cash collection and debt reduction
  • KPI / results driven
  • Ability to multi-task
  • Advanced literacy and numeracy
  • Advanced IT skills
  • Resilience – able to have tough conversations
  • Ability to build rapport quickly
Job Responsibility
Job Responsibility
  • Manage an extensive ledger on a day-to-day basis to ensure maximum cash collection
  • Highlight and manage potential financial risk to the business
  • Contribute towards achieving financial targets and corporate objectives
  • Have difficult conversations with customers over the phone
  • Manage current debt
  • Work to strict SLA’s and KPI’s
What we offer
What we offer
  • 25 days annual leave – plus bank holidays
  • Royal London, Company Pension
  • Group Life Assurance
  • Additional Paid Leave / Special Leave
  • Cycle to Work Scheme
  • Company Events
  • Laptop / Company Mobile
  • Hybrid Working / occasional homeworking
  • Travel subsidy / mileage
  • Free Eye Tests / Subsidy for Glasses
  • Fulltime
Read More
Arrow Right
New

Performance Marketer

You will report to and work closely with our Chief Marketing Officer (CMO), play...
Location
Location
France
Salary
Salary:
Not provided
EverAI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 1 year of experience required in performance marketing or user acquisition
  • Explored and understand the basic structures of major ad platforms (like Meta, TikTok, Google, etc.)
  • Ability to quickly learn and master new software, dashboards, and platform interfaces
  • Good eye for what makes an ad hook effective
  • Strong analytical skills (comfortable with data/Excel) to learn how to translate data into creative briefs
  • Fluent in English and can clearly articulate thoughts and findings
  • Motivated, take full ownership of your tasks, and commit to achieving goals
  • Thrive in a fast-paced environment and prioritize execution and speed
  • Meticulous with data and possess a strong desire to learn the why behind performance
  • Actively seek feedback and are eager to grow in the field of paid acquisition
Job Responsibility
Job Responsibility
  • Assist in the daily management of core paid acquisition channels or DSPs (e.g. Meta, TikTok, Google, etc.)
  • Support the creation of scalable acquisition funnels by ensuring proper tracking implementation and gathering data insights
  • Actively participate in the testing loop by preparing new ad concepts, organizing creative assets, and setting up audience tests
  • Monitor campaign and funnel performance using our core tools (Voluum, GA4, internal dashboards) and promptly flag any critical changes or performance anomalies
  • Pull, clean, and organize performance data (CPA, ROAS, retention) to support weekly and monthly strategic reviews
  • Maintain and update internal reporting documents and dashboards
  • Support the creative briefing process by gathering performance data and communicating required asset changes and successful angles to the content team
  • Collaborate with Product and Content teams to assist in the launch and testing cycles for landing pages, focusing on conversion rate improvements
  • Assist in documenting and implementing systems designed to streamline creative testing speed and reduce fatigue
  • Build initial rapport with key traffic source representatives, assisting the Senior team in managing communications and reporting performance
What we offer
What we offer
  • 4 weeks (20 working days) of PTO per year
  • Annual in-person meetup
  • Up to $200 per year for wellbeing expenses
  • Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available for up to three family members)
  • Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit)
  • Learning Budget: Dedicated funds to support your professional growth
  • Company laptop provided + monitor budget up to $250 for your workspace setup
  • Premium access to ChatGPT, Cursor, Hugging Face, and others
  • Fulltime
Read More
Arrow Right