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The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Front Desk Agent/Guest Service. Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service. If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.
Job Responsibility:
Greeting and checking in guests
Answering phones and directing calls
Facilitating solutions to guest problems
Assisting guests with reservations
Being the guest's initial experience with the hotel and setting the stage for the rest of the stay
Checks guests in and out of the hotel
Manage guest requests and delegate tasks accordingly with other departments
Requirements:
Previous Hilton and OnQ operating system experience is a PLUS
What we offer:
401(k) matching
Dental Insurance
Vision Insurance
Health insurance
Life insurance
Employee Discount
Paid time off
Participation in the Hilton Employee discount program
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