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Front Desk Agent/Guest Service

prosperahospitality.com Logo

Prospera Hospitality

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Location:
United States, Pittsburgh

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

15.00 USD / Hour

Job Description:

The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Front Desk Agent/Guest Service. Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service. If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.

Job Responsibility:

  • Greeting and checking in guests
  • Answering phones and directing calls
  • Facilitating solutions to guest problems
  • Assisting guests with reservations
  • Being the guest's initial experience with the hotel and setting the stage for the rest of the stay
  • Checks guests in and out of the hotel
  • Manage guest requests and delegate tasks accordingly with other departments

Requirements:

Previous Hilton and OnQ operating system experience is a PLUS

What we offer:
  • 401(k) matching
  • Dental Insurance
  • Vision Insurance
  • Health insurance
  • Life insurance
  • Employee Discount
  • Paid time off
  • Participation in the Hilton Employee discount program

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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