Front Desk Agent (Curator) Job at Cavallo Point Lodge (Sausalito)

Front Desk Agent (Curator)

Location

United States , Sausalito

Salary:

27.53 USD / Hour

Cavallo Point Lodge

Expiration Date

Until further notice

Requirements

High School diploma or equivalent acceptable experience
Must be a naturally enthusiastic, centered, and organized person to manage the diverse multi-tasking responsible for this position
Must possess excellent communication skills with a pleasant personality and ability to make frequent eye contact
Ability to write, read, count, and file alphabetically and numerically with precision
Ability to stand for lengthy periods of time
Must be able to see, hear, and speak clearly and maintain proper etiquette

Job Responsibility

Registers guests into the hotel upon arrival following prescribed check in procedures, insuring proper registration procedures are maintained
Performs cashiering functions for guests during their stay and at check out
Is accountable for accuracy of all cash and credit transactions performed during their shift
Is responsible for reconciling accounts and cashing out at close of shift
Is personally responsible for security of assigned cash band at all times
Checks guest out of hotel upon departure accurately following prescribed check out procedures
Maintains an alpha order file of arriving guest registration cards
Maintains an in-house/guest registration card file (the bucket) with guests correctly filed under the designated room number
Conducts a daily guest registration verification process (the bucket check)
Addresses guests by name at every opportunity

What we offer

Generous Paid Time Off program
Health Insurance Options
Company-matching 401k Retirement Option
Job training
Promotion from within
Employee discounts on dining and hotel stays
Free parking

Fulltime

Front Desk Agent

Soho Grand Hotel is looking for a Front Desk Agent to join their team! The Front...

Location

United States , New York

Salary:

Not provided

Soho Grand Hotel

Expiration Date

Until further notice

Requirements

Flexible to work days, nights and weekends
Familiar with Downtown NYC
Hospitality/hotel experience preferred
Knowledge of Opera, GoConcierge, Alice, Knowcross preferred

Job Responsibility

Create memorable experiences for guests by ensuring a smooth arrival and departure
Anticipating guests needs- always staying one step ahead
Act as the liaison for each guest with all departments to create and maintain a positive guest experience
Curate room customizations to the guest preferences to ensure the Soho Grand Hotel feels like their home away from home
Being a positive and empathetic listener for all guest queries
Maximize all potential opportunities to create one of kind moments for special occasions (ranging from birthdays to anniversaries to engagements, etc.)
Direct guests to explore Manhattan’s Downtown culture through providing recommendations of hidden hotspots, classic establishments and unique itineraries

What we offer

401(k)
Dental insurance
Flexible spending account
Food provided
Health insurance
Paid time off
Vision insurance

Guest Relations Supervisor (Front Office)

Guest Relations Supervisor (Front Office) (Sausalito, CA) ESSENTIAL JOB FUNCTION...

Location

United States , Sausalito

Salary:

31.97 USD / Hour

Cavallo Point Lodge

Expiration Date

Until further notice

Requirements

Must be naturally enthusiastic, centered, and organized person to supervise the diverse personalities of the Front Desk staff
Must possess excellent communication skills combined with a pleasant personality and ability to make frequent eye contact
Ability to speak, hear, read and write English, count, and file alphabetically and numerically with precision
Ability to operate basic office equipment
computer and related programs, fax, copier, and scanner
Capable of remembering guests' names and use them frequently
Must have a valid driver's license and acceptable driving record
High School Diploma or equivalent acceptable experience
Must be able to stand on feet for 8-hour shifts
Must be able to lift up to 20 lbs. on a regular and continuing basis

Job Responsibility

Supervise the front desk staff directly, maintaining and improving current department standards
Assist in Front Desk scheduling based on occupancy levels
Provide and oversee training for newly hired Curators, including updates to the training manual
Assist Front Office Manager duties in keeping Front Desk inventory/supplies updated and current
guest handouts, room keys and packets, brochures, etc
Oversee the wine reception in the lobby
making sure there are enough glasses, and wine each night
Oversee the coffee and pastry setup daily, communicating with In Room Dining when more coffee or pastries are needed
Updating the package board in the conference room daily, keeping track of arriving guests with packages and communicating the correct information to the Front Desk agents
Ensure that the pending rooms log is being handled efficiently, which includes working with Front Desk agents to manage the inventory

Fulltime

Hotel Operations Manager

Location

United States , Laguna Beach

Salary:

70304.00 - 75000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

Min. 3 years experience in hotel operations, property management, or a similar leadership role
Strong organizational and problem-solving skills
Ability to manage multiple teams and foster a collaborative work environment
Excellent communication and interpersonal skills
Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
Familiarity with hospitality management systems is a plus

Job Responsibility

Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
Schedule and lead team meetings to align on priorities and resolve operational challenges
Train and mentor staff to ensure excellence in service delivery
Manage guest complaints, ensuring timely resolution and guest satisfaction
Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
Inspect guest rooms daily to ensure cleanliness and readiness standards are met
Oversee case management, ensuring all guest and operational tasks are completed promptly
Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources

What we offer

Competitive annual salary ($70-75k) plus performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...

Location

United States , Palm Springs

Salary:

75000.00 - 80000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

Min. 3 years experience in hotel operations, property management, or a similar leadership role
Strong organizational and problem-solving skills
Ability to manage multiple teams and foster a collaborative work environment
Excellent communication and interpersonal skills
Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
Familiarity with hospitality management systems is a plus

Job Responsibility

Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
Schedule and lead team meetings to align on priorities and resolve operational challenges
Train and mentor staff to ensure excellence in service delivery
Manage guest complaints, ensuring timely resolution and guest satisfaction
Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
Inspect guest rooms daily to ensure cleanliness and readiness standards are met
Oversee case management, ensuring all guest and operational tasks are completed promptly
Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources

What we offer

Competitive annual salary ($75-80k) plus performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...

Location

United States , Laguna Beach

Salary:

70000.00 - 75000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

Min. 3 years experience in hotel operations, property management, or a similar leadership role
Strong organizational and problem-solving skills
Ability to manage multiple teams and foster a collaborative work environment
Excellent communication and interpersonal skills
Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs

Job Responsibility

Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
Schedule and lead team meetings to align on priorities and resolve operational challenges
Train and mentor staff to ensure excellence in service delivery
Manage guest complaints, ensuring timely resolution and guest satisfaction
Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
Inspect guest rooms daily to ensure cleanliness and readiness standards are met
Oversee case management, ensuring all guest and operational tasks are completed promptly
Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources

What we offer

Competitive annual salary ($70-75k) plus performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

Guest Service Agent

The Roxy Hotel is seeking an Overnight Guest Service Agent to join their Front D...

Location

United States , New York

Salary:

26.55 USD / Hour

The Roxy Hotel New York

Expiration Date

Until further notice

Requirements

Flexible to work days, nights and weekends
Familiar with Downtown NYC
Hospitality/Hotel experience preferred
Knowledge of Opera, Knowcross, Alice preferred

Job Responsibility

Create memorable experiences for guests by ensuring a smooth arrival and departure
Anticipating guests needs- always staying one step ahead
Act as the liaison for each guest with all departments to create and maintain a positive guest experience
Curate room customizations to the guest preferences to ensure the Roxy Hotel feels like their home away from home
Being a positive and empathetic listener for all guest queries
Maximize all potential opportunities to create one of kind moments for special occasions (ranging from birthdays to anniversaries to engagements, etc.)
Direct guests to explore Manhattan’s Downtown culture through providing recommendations of hidden hotspots, classic establishments and unique itineraries

What we offer

401(k)
401(k) matching (after 1 year)
Dental insurance
Flexible spending account
Food provided
Health insurance
Paid time off for full-time Team Members
Vision insurance

Fulltime

Hotel Operations Manager

We are seeking a Hotel Operations Manager to serve as the local leader, responsi...

Location

United States , Miami

Salary:

70000.00 USD / Year

AvantStay

Expiration Date

Until further notice

Requirements

Min. 3 years experience in hotel operations, property management, or a similar leadership role
Strong organizational and problem-solving skills
Ability to manage multiple teams and foster a collaborative work environment
Excellent communication and interpersonal skills
Flexible schedule with availability to work weekends, evenings, and holidays as required by business needs
Familiarity with hospitality management systems is a plus

Job Responsibility

Supervise and provide guidance to the Guest Experience Agents, Housekeeping Inspector, Housekeepers, Housepersons, Maintenance Technicians, and Safety Officers
Schedule and lead team meetings to align on priorities and resolve operational challenges
Train and mentor staff to ensure excellence in service delivery
Manage guest complaints, ensuring timely resolution and guest satisfaction
Oversee front desk operations and ensure Guest Experience Agents provide accurate information, local recommendations, and concierge-level service
Collaborate with teams to curate engaging hotel programming such as live music, yoga classes, and art exhibits
Manage labor, including weekly scheduling and payroll, to optimize productivity and coverage
Inspect guest rooms daily to ensure cleanliness and readiness standards are met
Oversee case management, ensuring all guest and operational tasks are completed promptly
Work with on-site staff to reduce third-party vendor expenses by optimizing in-house resources

What we offer

Annual salary of $70,000 + performance bonus (dependent on your skills and experience)
Generous company-sponsored insurance (medical, dental, vision, life, etc.)
Flexible paid time off
Complimentary and discounted stays at AvantStay properties
Pre-tax retirement savings plans offered via Betterment
Paid parental leave
Fitness reimbursement
Cell phone reimbursement
Mileage reimbursement

Fulltime

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Front Desk Agent (Curator)

Job Description

Job Responsibility

Requirements

What we offer

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