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Front Desk Agent 2nd Shift

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Boyne Resorts

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Location:
United States , Boyne Falls

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Front Desk Agent, you are responsible for providing a warm welcome and fond farewell to each guest, creating magic moments throughout the guest’s stay, creating memorable first impressions, providing information about the resort and local area, and offer a full range of hotel amenities and services to our guests. You are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests in accordance with our service values.

Job Responsibility:

  • Checking in guests quickly, accurately and effectively with the highest level of guest service
  • Suggesting activities for guests so they can make the most of their stay
  • Being compassionate toward guest concerns and working with other departments to correct issues that arise
  • Allowing your fun-loving personality to assist the guests
  • Exceeding guests needs and expectations

Requirements:

  • You like providing outstanding customer/guest service
  • You enjoy the details
  • You are approachable and hospitable
  • You want to be part of a close-knit team
  • You are flexible and always willing to learn more
  • You achieved a high school diploma or equivalent
  • You are comfortable handling payment transactions
  • You have basic computer skills

Nice to have:

previous experience providing excellent customer service

What we offer:
  • ski passes
  • golf passes
  • waterpark passes
  • discounts for food
  • discounts for beverages
  • discounts for retail
  • discounts for daycare

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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