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Front Desk Administrator

United States, Encinitas Employment contract 57399.00 - 71347.00 USD / Year · Job Posted May 28, 2026
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Job Description

Under the supervision of the Radiation Therapy Manager, the Administrative Receptionist is responsible for a variety of clerical duties in support of daily patient services within clinical areas; Answer all clinic calls using the UCSD Ambulatory Care scripted greeting and follow telephone guidelines. Triage all calls and transfer to appropriate staff. Responsible for customer service, greets arriving patients for their appointments, oversees all aspects of registration, insurance verification, collects Co-payments and makes deposits daily. Coordinates appointments disposition and confirms patient appointments. Serves as a liaison for physicians, nurses and other Radiation Oncology staff. Uses multiple computer systems simultaneously. Other duties as needed.

Job Responsibility

  • Under the supervision of the Radiation Therapy Manager, the Administrative Receptionist is responsible for a variety of clerical duties in support of daily patient services within clinical areas
  • Answer all clinic calls using the UCSD Ambulatory Care scripted greeting and follow telephone guidelines
  • Triage all calls and transfer to appropriate staff
  • Responsible for customer service, greets arriving patients for their appointments, oversees all aspects of registration, insurance verification, collects Co-payments and makes deposits daily
  • Coordinates appointments disposition and confirms patient appointments
  • Serves as a liaison for physicians, nurses and other Radiation Oncology staff
  • Uses multiple computer systems simultaneously
  • Other duties as needed

Requirements

  • Three (3) years previous related experience in a large complex healthcare setting
  • Demonstrated working knowledge of medical terminology
  • Possess proven knowledge of third party payors including federal, state, and private health plans
  • Strong proficient computer skills and be able to work between multiple systems
  • Solid problem solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met
  • Excellent communication skills with ability to communicate clearly both verbally and in writing and be able to articulate complex ideas for all levels of audiences
  • Be a self-starter who is accountable and requires minimal direction and supervision. A person who is open to new ideas and a creative and flexible individual who is comfortable working in a large, complex organization

Nice to have

  • Minimum one (1) year experience with patient admissions/registration
  • Experience working with various computer programs, including EPIC
  • Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting
  • Bilingual in both English and Spanish

What we offer

  • Mid-level Medical Benefits
  • Vacation
  • Sick
  • Holiday pay
  • Paid vacation & sick time
  • Paid holidays
  • Training and development opportunities

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