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We are looking for a Front Desk Administrator to join a busy hospitality team in Oceanside. This role is responsible for creating a welcoming guest experience while supporting front office operations, reservations, and administrative coordination. The ideal candidate enjoys working with people, thrives in fast-paced environments, and can maintain professionalism while managing multiple priorities throughout the day.
Job Responsibility:
Greet guests and assist with check-in and check-out procedures
Answer incoming calls and respond to guest inquiries
Manage reservations, room availability, and scheduling updates
Coordinate with housekeeping and maintenance teams regarding guest needs
Process payments and maintain accurate guest records
Support administrative tasks and front office reporting
Maintain a clean, organized, and professional front desk environment
Assist with resolving guest concerns and service requests
Requirements:
Previous hospitality, receptionist, or customer service experience preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Professional presentation and customer-focused attitude
Flexible schedule availability including weekends as needed
Experience with reservation systems or hotel software is a plus
Strong computer and administrative skills required
Nice to have:
Experience with reservation systems or hotel software is a plus